Reviews for Dunkin' in Roxbury, MA
All the employees are great! Super friendly, but unfortunately who ever make the coffee is not very skilled. I do mobile over... almost everyday for at least a handcrafted coffee. All I want is some caramel in my coffee, I constantly have to up the caramel(up to 7 pumps now) to try to get some taste, but to my disappointment it never works, always taste like a regular cafe latte.It?s frustrating to continually have to throw out my coffee. Read more
Staff rudely ignored my request to get the homeless people occupying the only 3 tables, and didn't even order anything. They... are here every morning they work for the city(BPS) Cleaning sidewalks, but instead they are sitting in dunkins for 2+ hoursDAILY. Please address staff/ownership because I have, and I, as well as many other paying customers are being ignored Read more
I stop in regularly to get my son a couple of old fashions. I usually get Boston creams or cinnamon buns for myself or a wake-up... wrap. Read more
I have a very bad experience here , I waited on the line for over 50 minutes and I after taking my order I still have to wait... for long I have to leave without taking my order and the staff are also rude Read more
the employees here should be able to accept tips like everywhere else... the kid, that always takes my order is soooo freaking... friendly, sharp, and has a lot patience with those crazy people from the methadone clinic... I'd be worn out personally but hekeeps it cool under pressure! i was gonna give him a $20 once and he said they couldn't accept it.... that's just unacceptable!5 stars!!!!! Read more
Today I came in the emergency room for my knee and asked my wife to grab me a lemonade and some hash browns they had none so I... said get me some snackin bacon they had none not only that when she bring me my lemonade it didn?t taste like lemonade it wasjust water the place had trash all over it dust was all over the counter . I work for a establishment that is similar to thisplace and I know what needs to be done to make a customer feel happy with order food or drinks today as Dunkin? Donuts customerI am not at all happy for the experience I had today how is it that they are able to still have this establishment looking theway it does please for the sake of not only the people who work there or the patient but for the community as well please dobetter I will not be going there again. Read more
Current staff here at Dunkin? bmc work incredibly hard for not only the hospital staff here, but patients, visitors and beyond. ... They put up with unbelievably hard customers daily, while maintaining poise and flow to everyone else. As an internal staffmember I can?t thank you enough for your dedicated work ethic to bringing the small glimmer of joy (coffee indulgence + more) tothose that come across this location. Read more
It's 3 o'clock on a Saturday they have one person working and I was told that I was not allowed the place in order because they... were closing for the day that is unacceptable Read more