Reviews for Burger King in Royal Oak, MI
I've been coming to this location on my lunch break for a couple years now, because the one on 12mile in Berkley is hardly ever... open. This is a reliable BK location with speedy drive-thru service and good quality food. Read more
Out of a bakers dozen doordashes I've been to this store, they've never once had my order without some kind of an issue. THIS... ESTABLISHMENT IS IN DESPERATE NEED OF BETTER MANAGEMENT!!!!! It's the worst burger king in the Royal Oak/ Berkeley/ Birminghamarea. Don't waste your time going here. Read more
Went here for my break. They forgot my cookies so I had to turn around and go back. Then I had to go back for a second time... because they put sausage patties on my sandwich instead of hamburger. The customer service I got when I went back was very nice.They remade my order, but once I sat down to eat my lunch they forgot to put pickles on the burger. I am so over this BurgerKing on Woodward. Read more
Line was short but it took soooo long. I expected freshly cooked food due to the wait. But no! Cold and stale fries, nuggets and... burger. Soggy fries. Not salted. Oil was old ???? the kids said the shakes were good. Read more
Onion rings were missing from our order, bun looked moldy, no receipt was given because they claim that the machine hasn't... worked in over a month! When we requested a refund for the combo that was unsatisfactory, we were told that they can't do itbecause they can only refund an entire order. I have never heard of such a thing and I will be in contact with the corporateoffice or the owners. Read more
Waited 20 minutes in line...only 1 car ahead of me... when it was my turn they asked for me to hold on.... also water sprinklers... are aimed at your vehicle and going straight into the speaker... ordered a cheeseburger "happy meal" king Jr. Meal I think it'scalled suppose to come with a toy and it did not there was 2 packs of ketchup in there! The bun was very stale maybe that's whatthe ketchup was for... if u try to call it's a fax machine I Google direct number and it's just a busy signal and hangs up onyou... very disappointed... Read more
Our experience was very good here! The employee's were amazing! My niece ended up dropping her fries on the ground and one of... the employees saw it from the window and brought her new fries!! Very outstanding service very friendly!! Read more
What has happened to customer service in fast food? What is wrong with people that think a paying customer doesn't deserve... what they are paying for? We ordered 2 whoppers. 1 whopper, light everything thing. Instead it was 1 tomato and gobs ofcondiments and the meat was not cooked all the way. The other whopper, ordered heavy everything. Instead it was heavy lettuce,and 1 tomato. The soda I asked for was not the correct soda. In fact it tasted like a mixture. I went back and asked for a different soda. I told them about the burgers. The guy said they were out of pickles. I asked if they were out of onions toobecause they didn't put them on. We paid for the extra. Why not tell me you were out before I paid? I feel restaurants areserving cold slop anymore which is why we rarely eat fast food. BK needs to hire better management. Read more