Reviews for Pizza Hut in Ruckersville, VA
This is the 1st time buying cheeseybreadsticks, they were really good. I love getting their pizza and regular breadsticks too
Pizza Hut in Ruckersville va cancelled my order without my permission or knowledge. When I enquired about where my order was she... said it was cancelled and I asked why and how she could do that and she replied because she felt like it. That will be the lasttime I ordered from that location. I had no problem with dominos taking my money or delivering my food. Read more
Same complaints as all the other reviews. It was so under cooked that the entire middle was almost raw dough. There was way too... many toppings so they did not cook evenly ( just got a supreme, nothing custom) Pizza was room temp at best and we live within a5 min drive of the store. Delivery was 20 Min later than estimated. This was the second order from this place with similarissues. I know it's fast food pizza, but this was bad and to top it off there was no resolution from it even after contactingPizza hut themselves. Dominoes is light years better, I'll drive for it or heck even order form Vinny's a little more money butmuch better pizza. I will not be ordering from them again. Read more
I ordered online for delivery but then the driver was unavailable so I had to go pick up my order. Also, there were no... breadsticks so that had to be removed from my order and then they also accidentally deleted my order of chicken wings so I hadto drive back to the store for that part of my order too. I tried calling the store over and over and it just rang busy everytime. Read more
You either need to change the way you send a pasta order or make sure the driver knows what they are delivering. I could already... see the drink order was wrong so I questioned the pizza box when I had ordered pasta. I was not rude unlike the delivery personwho whined about having there car running while I was trying to call the office and then kept telling me I did not order pasta,that it was not on the receipt when it clearly was. Will not be ordering again anytime soon. Read more
Ordered 2 large pizzas, cheese sticks, and 4 drinks. After the expected delivery time passed (by 20 minutes) we attempted to... call the store to find out where our order was. The calls were redirected to a general pizza hut press button menu. After the3rd attempted call, we decided to choose the make an order option. It directed us to a person who was able to look up my orderand when it was placed. Outside of receiving the address and phone number of the store our order was sent to, the person on theother line made note that the general manager would be calling soon and to see what the issue was with our order. After aboutanother 30 minutes waiting for a phone call, we drove to the store. In a spool of misunderstanding and ignorance, we finally gotour pizza (cold) and 3 hours after we ordered it. Like most people, I love stuff crust but it wasn?t worth the time or lack ofeffort from this location. 1/10 do not recommend. Choose a different location or order local pizzeria pizza. Read more
If you wanna call this food, by all means order ?pizza? from here. There was about 8 cups of sauce on it and it was not cooked... through, as many other reviews here say. Maybe get a timer guys. Seriously. I just wanted to enjoy a pizza with my husband andour night was ruined. After 6 days of negotiations trying to get a refund I settled for store credit at the superior location inCharlottesville. They wouldn?t give me a refund because I didn?t bring in the pizza that I had thrown away 4 DAYS before finallyreaching a manager. None of the other 4 people I talked to told me I had to bring in the pizza to get a refund. Check your pizzabefore you leave the store so you don?t get totally ripped off. If you discover it?s raw when you try it at home like countlessothers before me, bring it in so you can get the refund. Worst experience at a chain ever. Corporate was no help either. Read more
Food was hot and delicious! Staff went above and beyond for me! Very friendly staff!