Reviews for Chill Out by Simple Sugars in Ruidoso, NM
I would leave 0 stars but that?s not an option. It took OVER 30 MINUTES for a single boba drink that took 30 seconds to make.... MANY other customers got their order BEFORE I did. Ridiculous. My sister ordered shakes and the frozen yogurt tasted gross, inaddition to taking over 30 minutes for that too. Read more
I grew up in Ruidoso and we never really had a place like this to hang out. So it was awesome when they opened up. I love going... there for a treat. I have since moved away so my husband and I always try to stop by whenever we are in town. I love that thereslots of options and it?s super clean! Read more
Every time I've gone to Simple Sugars the experience has been very nice. It's super clean, and the treats are fresh and... delicious! ???? The employees have been nice and efficient. It's our grandson's favorite place to go for a fun snack. Highlyrecommend! Read more
As a local that works near this establishment, I make frequent trips for myself and my family. It is evident that cleanliness,... quality, and customer service is taken seriously here. The colors in design, music, and games create such a fun and comfortableatmosphere for families and friends. In addition to the delicious snacks, I have come to especially enjoy making a miniaturework of art out of my frozen yogurt bowl and the many toppings available. Read more
As an employee of this business I feel super comfortable bringing my toddler here. He has food allergies and I also think that... cleanliness is important in a food serving establishment. Because of these reasons there are many places I don?t feelcomfortable taking him, but we always have a great time at Simple Sugars because there are many options for him and I know theowners take cleanliness extremely seriously. I also love that the employees are happy to bring toppings from the back for my sonand anyone else with allergies so I know they haven?t touched anything else on the topping bar. I enjoy working there and Ihave been a happy customer for years. :) Read more
Worst customer service, but not surprised. As a pair of locals that patron this shop every weekend we were disgusted by the way... we were treated today, 13 Aug 2022 @ 1730. Last weekend I shared this spot with another and the young ladies had no qualmsproviding spoons for the purpose of sampling. Today, I and my girlfriend visited the shop and decided to try differentcombinations. I tasted my combination from my own bowl, liked it so added more. When we reached the register we were charged$3.00 custom item. I inquired what that charge was and the very rude and unskilled girl replied, ?we watched you taste some ofthe product before buying it? I then responded, ?I was making sure I wanted to add more of the same product? she then said,?well we don?t allow that? I inquired, ?ok well last week the other young lady had no problem with sampling? she then shruggedher shoulders and said, ?well I don?t know what to tell you, I?m not going to allow it!?. This snottiness could have beenhandled in a more professional manner. Walmart talenti will be the better weekend treat. Our year round money will no longer behanded to this company until there are improvements. Read more
Got a coffee there the other day, which was not excellent, but was fine considering that they mainly sell frozen yogurt. The... staff was very nice and polite and my friend's daughter definitely enjoyed her frozen yogurt! It was a fun space to be inbecause of the fun decoration and games that are available to customers, but it was a bit empty on a Sunday morning. Go and playgiant Connect 4! Read more
Love taking my kids here but I can't believe they are charging $7 for 6 fried oreos. Considering how much it cost to make them,... charging over $1 per oreo is ridiculous and pure greed. Read more