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Reviews for Subway in Russell, KS

Pebbles 1 year ago
1

This is worst subway ever and the help isn?t very good. I understand they are short staffed and can?t get any employees.... However 1 person 11am through the lunch hour by themselves is ridiculous. I stood there the only one in the restaurant with mychildren and was told it would be a second, no big deal. The worker went on to make 3 online-app orders in front of us whichconsisted of well over 5 sandwiches and two salads. I understand you have to get those orders out as well however one of thoseorders that came in had literally just hit his computer and he started making it and I had been standing there for 10 plusminutes. After I saw him starting the 3rd order my children and I left. The guy was hustling I?ll give him credit for thathowever you also can?t forget about the customers standing in front of you. While I was there no one came in for online orders.We went and got lunch across town and had our order much faster. I want to add that this is not the first time I have had anonline order made in front of me. Those times they had more workers and only did one order before getting to me, which wasn?t aBig deal. Online order either need to not be a thing at a short staffed subway or they need one person who focuses on onlineorders only. Read more

Shelly Ehlers 1 year ago
5

The best experience! The Man working offered our dogs water and offered extra turkey if we needed it for them. The sweetest... people EVER!!!! ?????? Read more

Matthew Campbell 1 year ago
3

Good subway sandwiches. Seems to have high turnover. I don't think I've ever had a sandwich made by the same person twice.

Jennifer Carter 1 year ago
5

Best visit to subway ever! The guy that made our sandwiches was really friendly and funny, too! Made them exactly how we... requested! Thank you! Read more

Laef Shelton 1 year ago
2

Completely overpriced and I friend I went with wanted cheese melted NOT toasted. They left it in microwave for about three... minutes too long. If you understand microwaves and bread. They don't go together all that well Read more

Helen Williams 1 year ago
5

This girl truly is a sandwich artist! Our subs were perfect. She was friendly and even chose the best tomatoes for my sandwich.

Brianna Gray 1 year ago
5

Went in right before closing, explained my food allergies to a very nice young man Wyatt, who then went out of his way to make... sure I got my food made safely. Read more

Kyrie Elieson 2 years ago
1

The most negative Subway experience I've ever had. Stood there for almost ten minutes with no acknowledgement while they... finished a customer, did a mobile order and chatted with each other. Once we (three adults) were finally able to order, the twoladies were SLOW and very short/rude. One of them pulled faces several times over our sandwich picks... which weren't weird? Afive sandwich mobile order came in while they crawled through ours and they proceeded to complain loudly about it. They gotseveral things wrong and proved 3x they don't understand what "one line" of sauce means. It wasn't worth correcting them; at thespeed they were going, I wasn't looking to stay for any longer than we needed. Overall, it took about 30 minutes in store toget two sandwiches (both incorrect) and a protein bowl. They only had one customer and a mobile order ahead of us. The waitwould've been fine if they would've greeted us or been pleasant in the slightest. Read more