Reviews for Pizza Hut in Sachse, TX
WORST CUSTOMER SERVICE EVER. I placed an order at 6:04 through the Pizza Hut app. They changed the delivery time 3 times then... called at 7:51 and cancel the order. The restaurant employee told me they are busy. I was upset. She said all other customerswere OKAY why you are upset. When asked to speak to the manager, she said the manger is busy and hanged up the phone. I calledback they hanged up. I will NOT order from Pizza Hut forever. Read more
I placed my order couple mins before they close. Even though the system misguided me by showing that they accepted my order and... it is baking but in reality their system had canceled. I called to inform and get a refund and the manager at this locationMeymo went above and beyond by listening and giving credit for inconvenience. If it were their system, I?d have given zero starsdue to the inconvenience as it mislead and made me wait for almost 2 hours. This rating is for Meymo?s service. The pizza itselfwas quite good and topping portions were generous. Will definitely order again but as Meymo said order at least 15 minutesbefore they close to avoid auto rejection by their system and then mislead by it showing it is being made lol Read more
My food I ordered was completely wrong. I expected a pizza with pepperoni and half black olives and got half cheese and half... pepperoni with jalapeños. Moreover I ordered stuffed crust and got thin crust. I also ordered four garlic sauces and got none.Not only was my meal completely screwed up but I overpaid for what I got. I used Pizza Hut all the time but just moved and wasthe first time I used Pizza Hut since the move. This has left such a sour taste in my mouth I will most likely find anotherpizza shop to buy from for now on. Worst experience I have ever had at any pizza restaurant. Read more
Go elsewhere, The pizza is OK. But the service is horrendous. The person who claimed to be the manager had no idea what he was... doing. He even told me that I would be stealing if I took a cold drink out of the refrigerator. When I asked if I could pay forit. He said "NO". I will take my business to Papa John's next time. Read more
Super bummed that this location has gone down the drain. It used to be my favorite location because it was fast and exactly how... I ordered it. But now, I've had two separate instances where they just straight up didn't make my order and it wasn't realizeduntil I got there to pick up. Then after waiting over an hour for them to finally make it, the results were sub par. Pizza wasdry, wings were sloppily put together. Will not be back. Read more
Through all the crazy world problems, this PizzaHut has consistently provided delicious pizza, desserts, fast service from... friendly employees, great delivery and that is pretty good. Keep it up y'all, you are appreciated! Added: Thanks for theknife with the cookie???? Read more
Pizza was extremely greasy could barely hold it. Idk when pizza huts pizza got so greasy but NO THANKS. Also they don?t really... toss your wings all the way. I?ve never witnessed an establishment stingy with wing sauce lol wow. Below average for sure guessyou get what you pay for Read more
Worst Pizza Hut ever, go to the wylie one they?re actually decent. Also the girl at the counter is completely incompetent.