Reviews for El Pollo Loco in Sacramento, CA
What can I say I love their chicken and I feel healthy when I eat it. I also like their tortilla soup. It's filled with lots... of chicken and had a wonderful home cooked flavor. Great if you are sick. Employees are very courteous and friendly. They doneed to fix their speakers in the drive through though. Read more
This is the best El Pollo around. Fresh chicken and sides. Always been a great restaurant. Been going for about 20 years here... and can't go wrong. Tried the other one down in Roseville and always a disappointment. Worth the drive . Read more
Great place, the food is always served fresh and hot. One of my favorites. I don?t usually like buying chicken from fast food... joints but theirs taste authentic and that?s what makes me go back pretty often. Lol Read more
Visited this evening in drive thru. Asked a few questions about the menu and the order taker had no knowledge, did not repeat... the order, pulled forward and paid. Once given my food it was incomplete asked for the rest of the order and the girl at thewindow was very rude and confrontational. Said I did not order the rest of my food, pointed at their screen and stated it wasn'tordered instead of apologizing for the mix up. Had her mask pulled down smirking and more concerned with the conversation andplaying around with another employee. Very unprofessional! Read more
If I could give this place a 0 on a review I would. Several mistakes have been made with my orders over the past 2 years and I'm... fed up with it. On July 21st, 2022 I ordered 2 double chicken Salad's, a root beer, a large beans and tortillas. The avocadoswere rock hard. The rest of the salad tasted so nasty that I only took one bite out of it and could not handle anymore. My wifehate her entire double chicken to establish a salad and got sick. All this for the low price of $25. It's obvious these peopledon't care about their customers so buy your food elsewhere if you don't want to get sick or eat food that's unedible. I ampoor, have limited income and have cancer. Receipt #1173. 8:34 p.m. No dinner tonight. Great job. Read more
Bad customer service from one of the employees. She was acting like she did not want to work and was mumbling a lot, kind of... RUDE. DO NOT EXPECT A GREAT BARRIA TACO EXPERIENCE, there was barely any taco meat inside both tacos and it was on the dry side.However the chicken looks good, which is what they?re popular for. Idk if I?ll return, but if I did it would be for chickenonly. Read more
Just finished having lunch here today during work break. Awesome, professional, and friendly staff. We were allowed to use our... dinner coupon for two. Our table were cleaned. The food taste great. Read more
I went there with family. Even thought, I don't eat meat I still think is a very good atmosphere. You can see chicken on the... grill. The Hispanic people are very patient and ready to serve. Read more