Reviews for Jack's Urban Eats in Sacramento, CA

Ordered meals for four. Paid for delivery and tip. Delivery came with three meals. Paper receipt and online receipts all said... four. When we drove to pickup missing meal. No apology nothing. Server for orders was Rishan S . Not unusual for natomas to beshort dressing. But a whole meal. Really Disappointed . Why do delivery when we still need to drive to verify the contents. Read more

quick fast flavorful. beef could be cut more thinly for an easier bite. but id eat here again. potato fries and urban fries are... great Read more

My friends had been raving! So I had to gonfor myself! Great options.

As I am a big comfort food fan, I've always found "Jack Urban Eats" to be fairly consistent. Whether you're trying their... sandwiches, salads, steak, mashed potatoes, mac & cheese, this place has something for everyone. They have been a Sacramentostaple over the years with 9 locations in the greater Sacramento area. The location I am focusing on is the one in North Natomas(off of Natomas Blvd & Del Paso Rd) in the Park Place Shopping Center. Since I have not yet eaten at this particular location,I was excited to try out their food as well as get an idea of their restaurant. It is quite sizable with ample seatingthroughout. There is also a fairly decent outdoor patio on the more comfortable Sacramento days. I decided to dine in during theafternoon of Saturday 2/19/2022 at around 1:35pm. Since I was starving, I ended up going with their "Classic Tri-Tip Sandwich"and a serving of their "Santa Fe Chicken Salad". To drink, I went with a Mr. Pibb. One thing that makes the ordering process(at all Jack's Urban Eats) is the line. Many people get confused whether to order at the register or the line where the food islocated. I've noticed this at many of their locations but not a big deal once you know how the process is. Basically after youpay, you get a number (if you're dining in) and sit anywhere to your liking. As far as my tri-tip sandwich, it was just averageat best as there wasn't a whole lot of flavor in the meat itself. Furthermore (as shown from the pic), this was cooked mediumrare with lots of noticeable pink. Fortunately, the bread and seasonings made up for it. Keep in mind, I've eaten their tri-tipsandwiches at other locations but this was just a 3 out of 5 stars. However, the Santa Fe Chicken Salad was delicious with a tonof juicy seasoned chicken pieces and the right amount of dressing. Overall, "Jack's Urban Eats" can be a hit or miss as I amgiving this experience a very generous 4 out of 5 stars. The service was excellent even though they wer Read more

So I was pulling into the parking lot and two employees come really fast around the corner while I am backing into my spot... almost hitting me and then not allowing me to finish backing into the spot. When approached by a friend of mine and then againby myself they laughed about it. While they are wearing the company uniform and representing the company. The guy in the hat isa manager and just continued to laugh about the situation. Another manager on duty wouldn?t give any information out and thenproceed to go I. Back and call the general manager. I could see if I was in the wrong or something but I wasn?t. And what theydon?t get is they could have hurt someone by the way they were driving and then coming into the place they work like that andlaughing about the situation. It is not okay at all! This is not who I would want to represent a business I owned at all! Read more

First time here and my salad was awful. I had the buffalo chicken and I could tell the chicken had been sitting under the heat... lamp for way too long, the lettuce was wilted and apples looked a few days old. For the total coming to $15 you would think itwould be a little fresher. My friend ordered the same thing and hers was also not fresh. She somehow received a second dressingalso and mine came with 1. I had wanted to go back and try the sandwiches but I might go somewhere else next time. Read more

Nice big salads, everything was freshly made. Had the Chinese chicken salad. Very tasty and fresh. Bright citrus flavors, but... no soy flavor that I am accustomed in this type of salad. However, the flavor was perfect and greatly refreshing after a planeride!. Read more

Delicious, healthy and affordable. Plus, they just opened outside dining :) One of my Sac's favorite restaurants. I got the bbq... steak sandwich this time, check it out! Read more