Reviews for The Park Ultra Lounge in Sacramento, CA
Heidi was helpful although I never got to meet her in person. Unfortunately for it being it being our first time getting a booth... at the park almost two weeks prior we felt neglected and disrespected when we had to stand outside for 20+ minutes in the VIPline while a large party of general admission men went in before us simply because they knew them and paid the staff extra sothey can come in and hustle drugs. I know this for a fact from hanging out with those people previously. I was really hoping towrite a better review. On top of that we felt like bottle service wasn?t happy to serve us and I don?t know if this is allderiving from us being a group of women instead of a big group of men??? Read more
This place was TRASH!!! We had bottle service and our waitress was pretty MIA for the most part which wasn't a huge issue but it... would have been nice to have our ice, limes and napkins restocked as needed. Our biggest gripe was the lights came on at 1:30am on the dot and there was a female security team member that immediately popped up in our area that yelled at us, "You need tohead towards the exit now!!!" There was no time warning giving that the club or night would be closing soon so we were allcaught off guard. We told her that we had a friend in the bathroom and if we could wait for them to at least return. Sheliterally yelled that we needed to leave immediately and could wait outside. Uhhh, first if we are spending the money we arewith you, you could at the very least be more polite and ask us or explain why we needed to leave RIGHT THAT SECOND!! Or, justnot be so incredibly rude and aggressive. She tells the largest security guard in there, "You deal with them. They're notlistening." He was at least more cordial then she was but we spent crazy money with you and this is how you treat yourcustomers?? Disgusting. Then we walk out to the alley and those worker start yelling at us to leave the premise immediatelyalso. I mean, do these people have any tact or respect for their work place or want paying customers to return? It was truly avery negative and toxic experience. I would strongly suggest anyone to NOT SPEND YOUR MONEY HERE! These workers need a lessonon tact and customer service. Read more
Celebrated my 30th birthday this weekend. From the moment we checked in to leaving, we all had excellent service. Along with... Heidi, Sarah, & bottle service girls. Despite the location of the party I was not pleased with. But that?s something we?ll haveto figure out in the near future. Read more
Getting the bottle service was easy with Heidi, getting into the club was smooth and the location of our table was good. Bottles... were expensive but that?s what you pay for, for a higher class club. Music seemed to be a mix of hip hop and electric (electricisn?t my favorite). Read more
Super fun and chill spot! The service fees for the booth weren't communicated ahead of time but overall great experience there... for my party of 15! Love the environment and the djs and events are never a miss :) Read more
My friends and I got bottle service here this past weekend and we had so much fun! The stuff was super friendly and drinks were... amazing! Music was good too!! We will definitely be coming back Read more
First time getting bottle service at the Park and it was a beautiful table. We chose the outdoor patio section so our area had... couches and a fireplace that kept us warm all night. The trees had lights and it was a picture perfect spot. The service wasgreat and our group really enjoyed it. The bottle minimums were well worth it for our table of 15. Would definitely come backand get bottle service again. Chill vibes that totally matched our style. Our new favorite club in Sac! Read more
After a loooong time of not going out due to the pandemic, the park lounge was the first night club a few of my friends and... family decided to go to for the Pauly D. Event. Heidi was my point of contact for our VIP reservation. She was super nice,helpful and her response time was excellent. She provided detailed information on pricing, table placement, booking and answeredall my questions. On the night of, there were a few concerns with a leaking Jameson bottle and wrong champagne, but our hostLindsey took care of it immediately. She was great as well. I will definitely go VIP at this club in the future. Read more