Reviews for Chicken Express in Saginaw, TX
Very kind staff. We brought our son and they were super sweet to him responding to all his questions and Cory even brought him a... special dessert! Read more
Went to chicken express last night and was soooooooo disappointed, I can't believe they are charging for dipping sauce, even... after spending $75. I could see if what I purchased didn't need dipping sauce, not everyone likes gravy. Read more
My husband I frequent this location and they are normally friendly and food is good but tonight the girl working the drive thru... has a horrible attitude. It?s 8:20 and we ordered the $3.99 chicken and she rudely states well that?s gonna take 20 minutes tocook. We said that?s ok we will wait. We told her we wanted to make two separate orders and she acted like that was just toomuch again with her attitude. I ordered more than the $3.99 chicken but that is what seemed to set her attitude in motion. Theydon?t have a way to contact the store online and they don?t answer the phone. So I am leaving this review. If the owner seesthis I would be glad to discuss it further. I understand people have bad days but she needs to work on her attitude especiallyat a drive thru. I don?t know her name as she has no name tag on. I would not want her to lose her job but I would like to seeher attitude be addressed. Read more
Getting charged for an extra ranch is fine but then get extra charges for a mash and roll coming out to $3.68 while the ranch is... .50 cents. On top that as well felt like they just put the food in the microwave to warm it up. Guess thats one way for yall tosave money, good job yall???? Read more
They just served us spoiled, rancid mac&cheese. Tried to call them to let them know to dump that batch, and no one will answer... the phone. Can't find any other way to contact them. Read more
I was okay only because the women's bathroom stink so bad but he did mention it to me before I went in he said they had a little... sewage problem so I appreciate the heads up then when my food came out it was a few things missing but the employees were verynice and I must say once we got all our food it was actually good and hot I didn't really care for those mashed potatoes but thechicken strips were YUMMY Read more
I don't recommend getting ripped off here. Instead, go to the Chick-fil-A or Raising Canes around the corner. Chicken tenders... are as big as my index finger and luke-warm. My side of green beans were cold. Seems straight from a can and not even slightlyheated. The best and biggest part of the meal was the roll. Food tasted like microwaved leftovers from yesterday. Read more
It?s sad when you just can?t get friendly professionally customer service anymore. We come to Chicken Express a lot and have... never seen such poor window customer service. I?m a former Customer Service Supervisor and it appears training is in dire needbefore customers go elsewhere. Please be advised that this establishment has poor drive thru service and a smile would benice! 12/4/22 Dr-thru Order Taker T#361 Read more