Reviews for Brasserie de l'Ouest in Saint-Jean-sur-Richelieu, QC

Great place! Nice music. Ok good. Just all around a very pleasant place to be with family and friends.

Maseltoff

Not friendly for English speakers! Or anyone practicing their English! I called to reserve for a work party and was cut off... halfway through my second sentence and told to wait. I heard them ask a couple people in the background if they could speakEnglish. Then they put the phone down and left it there for 23 minutes. No one came back to ask if I could speak French, theydidn't even bother. They didn't say anything. Very insulting and not a friendly business. I called at 1240 Tuesday June 142022. I could hear the woman on the phone working another phone, talking to people and general restaurant noises. Truly justignored me for my English introduction. Unprofessional. Read more

I lived a very good and wonderful experience here because this place has shooters at 3 dollars, also one of your beer bottle... cost just 3 dollars and your personnel and your manager is very nice and friendly. I considered also this bar entertaining,lively and western style. Read more

This was a surprise party on April 13th 2019 for 6o'clock pm.. We had reserved 2 months ago for 40 adults and 10 kids. When we... got there they didn't have enough chairs for us.After 20 minutes of moving things around we finally sat down. At 7 o'clock wewere asked to order. I'll keep this short! By 10:15 pm. 16 adults and 4 kids still hadn't received their meals! I asked to speakto the manager. I was told it was our waitress. What a joke. Most of the food served was served cold. We were told there wasnothing they could have done. I even asked to speak to the owner but of course he wasn't there. By 10:30 more than half thepeople that were there left without having one bite to eat! I can guarantee you that they were quick on the booze though. Prettysad in this day and age where business is tough and you can't feed of a group of about 50 people that had reserved 2 months inadvance. I guess that is important is having their clientele drink and dance on a very tight dance floor. Pretty sad! Read more

I went there a few times I'm here for work the steaks are good I went in for a couple of drinks depends on the night you go in... it may take some time for service but I go back I recommend it Read more

Went to introduce friends to a new resto we loved we had great service but the meal .... my friend had his chicken breast long... after we all had our meals in fact we were almost done the waitress offered his meal free for that but then his chicken was coldand sooo dry it was over cooked to the point that the skin and the meat was crispy. 2 of us had a bavette it was so nervy thatit was a 2 in 1 dental floss and a meal vegies cold watery and barely any salad dressing on the salade sorry but my friends dontwant to go back shame shame shame...???????? Read more

Its ok, it's a Western Brasserie...