Reviews for Captain D's in St Ann, MO
I'm not sure the point ordering online. When I arrived the inside was closed and had to sit in drive-thru so upset and speaker... outside is shut down Read more
I went through the drive thru . The wait time was a little long however that being said , The food was fresh, hot and perfectly... cooked . This was the best meal I have had here since Covid hit in 2020. Also shout out to Brandie- she was very friendly andpleasant at the window! That is rare anymore. Thank you guys for a great experience! Read more
Went drive thru.. big mistake .that meal someone had a bad attitude. The chicken was burnt, the rice was dry like it was... yesterdays ..don't waste your money. Read more
Very rude service! Did a online mobile order and when I arrived I was yelled at and when I calmly replied they continued to yell... for no reason I wish I could give 0 stars Read more
05~19~22 Went to this location today for lunch. The inside was closed for some reason, so I went through the drive thru. When I... got to the speaker, the first thing I heard in a fast speed was, "Go ahead with your order." No "Hello, may I help you?" I knewthis would be an interesting visit. The whole time at the speaker, the girl was talking in a rushed manner. Very unfriendly.When I got to the window to pay, again, no "hello," only an order total. She had these terrible Venus Flytrap eyelashes so Iknew this wouldn't go well. She handed me back my debit card, closed the window, and I sat for about ten minutes. She wasleaning on the counter, assumingly playing with her phone, walked to fill a tea jug, and back to lean and do nothing. I knewnothing that was going on with my order. Just sat as the rain began to fall. Finally, when my food was ready , she handed me thebag, no eye contact, and said in a fast and non-empathetic tone, "Sorry about the wait." I asked who the store manager was,general manager was and she said, "Me!" I put my head on my steering wheel saying, " Oh God!" I asked what her name was and shesaid, "Ariana." I bet. Cuz the service was a Grande mess!! It is true......good service is hard to come by. Sheesh! Read more
The wait is ridiculous! Drive-thru reached the speaker at 9:33 p.m. It's 9:55 p.m., guess their waiting to say their closed.... WTH! Soooo, they say speaker not working but there's not any signage in sight. Spoke with manager who stated her name isJasmine but employee called her by a different name. Hey, what about those four bags of food with at least two plates on the binfor their take home dinner!! Find people who actually want to work! Read more
Went there May 3rd 2019. Was served raw shrimp and uncooked pasta (shrimp scampi). Took the food back and got something else.... Didn't get a refund just charged me twice and said to call the number on receipt. Called number many times and customer servicesaid that someone was supposed to call back and e-mail me. Never happened! Charged my card $40, twice for the same meal plus thereplacement. Never got a refund!! Just nasty food! Look at this picture of what they served me!! The manager said that's howit's supposed to look! Ewe Read more
My experience today 9/14/22 was a pretty good one, the manager was on her A game and the young men working the kitchen were very... diligent, I would definitely return! Read more