Reviews for Tim Hortons in St Clair Shores, MI
Basically the worst Tim Hortons I?ve ever been to in my life. There?s renovation and you are not allowed to come inside to order... so the line is long as hell! As soon as I got to the speaker I asked for chili and they said they had no chili today. Bummer! SoI asked for a chipotle steak wrap, and what do you know? ?We don?t have wraps right now?. I gave up cause I have a job to get toand they have no food at all. Read more
I ordered up the breakfast sandwich bacon with the egg on a English muffin. Best breakfast ever. Got me where I'm going everyday... for the last week getting two. Read more
I just had the worst customer service experience of my entire life at this location. I waited 25 minutes in the drive thru and... ordered a pumpkin spice latte and 2 vanilla cream donuts. After I received my order, I took a sip of the coffee and knewimmediately that it was not a pumpkin spice latte. It was a black coffee. Then I took a bite of the donut. It was NOT avanilla cream donut. It was Boston Cream. Considering I had just waited 25 minutes in line and paid over $9s for my order, Iwent back to get the right items. I tried to go into the building, and even though it says they are open on the inside... thedoors were locked. So I waited ANOTHER 25 minutes in the drive thru. When I explained the situation to the girl running themic, she simply said, "pull around." When I arrived at the window I handed them the donuts and coffee that were wrong. Thegirl in the window took one look at the donut and exclaimed, "This IS a vanilla cream donut!" I said, "no. It is not." Then asecond girl came to the window and they both YELLED (I am not exaggerating) "IT'S VANILLA CREAM." I reassured them it was notvanilla cream. This exchange went on for nearly a minute, with them screaming at me through the window that I waswrong. Finally, one of the girls looked closer at the donut and said, "Oh. It actually IS boston cream." Then they both shutthe window without apologizing for both being wrong and having literally yelled at me for nearly a minute. Eventually anothergirl came to the window and handed me my order. I asked who the manager was and she told me that she was the manager. I said,"You allow your employees to YELL at customers?" She said, "Sorry about that." When I drove away, I took a sip of my coffeeand it was NOT a pumpkin spice latte. I wasn't going to go BACK to the restaurant for the 3rd time so I decided to callcorporate instead. I never received any compensation for the near 50 minutes I'd just spent in line. I was never apolo Read more
I was in the Taco Bell drive Thur when I looked over and seen this. I mean really? Why would I want to come there if you are... sitting on the counter in the window where customs food and drinks are. That location lost my business now. Read more
Horrible service make you wait 10 minutes at speaker before acknowledging your there then say hold on. Finally order coffee... was cold and donuts were stale like they were from the day before. Lazy lazy lazy. Read more
Ordered a sandwich, bread was moldy. Cashier said she could not refund due to a manager not on site. She took my information and... assured she would call me the following day, waited a week and still nothing. Read more
My girlfriend and I went here for breakfast (7/13/22) and when she only ordered one Avocado toast, they gave her two. It seemed... like they had taken the second one off at the order window, but when we got to paying they didn?t even take off the secondtoast. The lady was sitting there in silence for 30 seconds and apparently just tried to play it off like it worked (I?mguessing). They took 5 minutes to make a single piece of toast with avocado (they forgot to make the second one even though itwas on the order) and when we got it it looked like this. Is Tim hortons the bottom of the barrel with workers? Read more
Drive thru supervisors told me at 7:45 (the time I came ) that no sandwich?s could be made because they put everything away... .store closes at 10? was told I could get a bagel tho ? I called to speak to them again I wanted to know if the store managertold them to break down food that early they said no laughed at me AND HUNG UP !!! not gonna stop until they fix this problemterrible service, terrible, just horrible experience Read more