Reviews for Firehouse Subs SE Commercial in Salem, OR
Ordered via their app, saying I'd pick up at 1:30. But at 1:30 the sandwich was cold. No outdoor seating (in October, at least),... and the TV inside audibly played ads the whole time. Read more
Good sandwich and let's you build your own
Ordered at 1pm at Firehouse Subs on Labor Day. The owner took our order and repeated the order back to us. Two chicken... sandwiches on white. We got our lunch home and started eating it. It was not up to usual standard. We eat there often and alwaysrecommend it. The bread was wheat, not white. There was very little chicken and very little lettuce. The taste was off. Myhusband phone Firehouse subs. The owner blamed it on the staff. He was the one that made our order! He did not offer anything.He wasn't pleasant. That was it. I'm really surprised. If you go there and the owner, around 60 is making the subs. Beware! Read more
Great customer service at this specific location. Staff is always very friendly and inviting. I would give 5 stars if it was not... for one minor thing only. When a customer asks for extra of a specific topping of like black olives or Jalapenos they tend tonot put extra ever really. Would be great also at all locations if customers could actually see there sandwiches being made. Read more
Tried something different. I usually get meatball sub. Tried smokehouse brisket and cheddar pairing with mac & cheese. Sandwich... was delicious; mac & cheese was rich. Service was great and staff was friendly. Didn't wait long. Read more
I want to like Firehouse subs but this is the second time I've been and I don't like the ordering process it seems not fluid and... all the stuff on the menu is very meat oriented. I'm sure you can order sandwiches that are more vegetarian style. I'm notstrictly vegetarian but when I have a choice I choose plant-based. they don't seem to be offering that. Overall the sandwichesare fine and if meat oriented subway style sandwiches are your thing then you'll likely think the place is okay and I'm sureordering a few times makes for an easier ordering process. Read more
Not sure why I heard so many good things about this place. The subs are average but good, take way to long to make (7 minutes... for two and no one ahead of us) and are just average. The mac n cheese is bland for supposedly having 5 cheeses. You have to putthe bread crumbs in, the noodles are done and not mushy but the "cheese" sauce was just blah. We got the Jamaican jerk turkeyand a turkey self design my daughter made up...hers was better, still both just average. Not worth the wait. Read more
I had the brisket sandwich and it was amazing. Clean shop, good spacious seating. The staff were friendly and patient