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Reviews for Chick-fil-A in Salem, VA

Charles Valkyrie 1 year ago
5

So this place has really changed since it first opened. If I was to have reviewed it back then I would have dropped a one star... on it. However now it is a great place to grab your food and go. I do not recommend eating inside the restaurant due to the factthat parking you pretty much have to park on the left side of the building then walk up steps cross the 2 lanes of drive thrutraffic then enter the store. Where this place shines is its mobile ordering. Use the app and order mobile then you can quicklydrive up and get your food. Even when there is a long line the staff are on top of their duties and they have gotten my ordercorrect each time I have ordered here (well over 10 times now using the app). I highly recommend getting your food from here. Read more

Joyce Winters 1 year ago
4

Went through the drive-thru. A very sweet lady told me about all of the different dressings that I could get with my salad. She... told me that I had made a good choice and I loved the Apple Cider Vinegar Vinaigrette! Read more

Betty Rosales 1 year ago
5

As we travel from state to state , we welcome each stop at our favorite 'dining' experience . A cup of coffee is always on our... order list and each CFA has honored our request .The latest one actually was closing in 5 minutes and took time to make a freshpot for us ?? We Love our CFA Family ?? Read more

Emma Prettyman 1 year ago
2

I have never left a chick fil A location unhappy intil this one. The food was not made as other locations usually do, and the... store was not clean. The parking lot was even just sticky and nasty. I would not return here. Read more

Rick B 1 year ago
5

I think everybody loves Chick-fil-A their chicken sandwiches are just good. At this particular location they were so friendly... great customer service the girl that took our order was just exceptional she was having a conversation with us while she'swaiting on us to order just super friendly thank you great customer service at this location Read more

A. Hill 1 year ago
5

Fast and friendly service, with yummy food. Seriously, I haven't come across a bad Chick Filet. This location, despite being... packed with hungry families from a very large cross country meet, managed to deliver fast and tasty food...with a smile. Themanager walked around asking if anyone needed refills or anything. I definitely recommend! Read more

Brian W 1 year ago
5

After having a delicious lunch date with the daughter she said she wanted an ice cream cone. I said ok and we went back thru the... drive through. Guy taking order took the ice cream order and said have a good day it's on me! Thanks for the good food and greatmemory! ?????? Read more

Tara Gollem 1 year ago
5

Every fast food chain should mimic that of chick fil a. They have created a culture of positive, eager to work and help people... employees that never stand around. They quickly acknowledge you by name, they grab your order efficiently and then like amachine, they have you paid and out of there with your food (which is always hot and fresh) in no time! The communication withradios announcing special orders and swift execution of deliverance at the window of the drive through is unmatched by anyother. Everyone already knows this and comes through here, but if you are one of those who have never tried chick fil a, it willtotally ruin all other fast food experiences for you?that?s how good they are, and they are totally worth the wait if the lineis half way around the building and into the road! Would 100% recommend! Read more