Reviews for Wendy's in Salinas, CA
My 2nd bad experience with wendys, i swear. I ordered the bourbon sandwich thing w noooo cheese, single, lettuce & tomato & a... med combo (didnt ask for extraaa ice, just normal drink). What did I get, a cup, literally all the way full of ice & littlestrawberry lemonade. Then when we get home, my burger is double patty, withhhh cheese & not lettuce or tomato. Is it that hardto get an order right? Ridiculous. Read more
Unfortunately, my drive-thru experience in my most recent visit warranted taking my time to have to write this. 10/18/22 at... around 8:20pm. Young lady was rude and lacked basic customer service skills. It is truly sad to see a business not properlytrain their employees in basic respectful customer interactions. We are the ones that do keep your doors open. I can say withcertainty say I was cordial and nice. I received back little to no communication throughout the transaction. Passive aggressivewith no friendly qualities to mention. I would hope that management would communicate with this young lady and help herunderstand that if she doesn't want to be there, then maybe she should quit. She needs to understand she is representing yourbusiness poorly. At the very least, a simple thank you at the end of a transaction would do wonders. Just handing items to acustomer and turning around and saying nothing, expecting the customer to know that everything is accounted for in their bags,is so disappointing. Then getting annoyed that I was still at the window was what got me annoyed enough to write this review. Idon't expect a response to this but, hopefully this gets in front of the eyes of the franchise owner. I hope they care enough tocommunicate with their staff how important their customers are to their future. Good luck Read more
This is the worst Wendy's I have ever experienced. The order is never correct. I've been there twice but never again. The guy... taking my order was just trying to get back to the convo with his coworker and was rude and trying to rush me. Terrible Read more
Honestly, we only stopped here to use the restrooms because we were going to go to another restaurant, but the kids needed an... urgent stop. Signage said "no public restrooms" and when the staff saw the kids they were happy to allow access to the bathrooms- there wasn't even any hesitation. They were clean and had everything that they were supposed to have. They didn't smell likeanything - no overpowering scent to mask stink and they didn't smell bad at all either. The restaurant itself was very clean.Clearly whoever cleaned before we got there there took their job very seriously. Staff was friendly and upbeat. Read more
Still one of the best fast food joints around. Quality products. Small, but quality products. I work behind the dumpster. ... Shout out to WSB. Options got me working here. Read more
We had amazing service. The woman who helped us answered our questions. I don't know her name she had blue hair. She was great.
My husband and I stopped for a quick lunch. Not too busy. They now 2 stations where you can order. Tried, too confusing for... me, give me the human being that can speak with me and ask me for my order. Other than this, it was a good visit. Read more
The night crew lacks accuracy in ensuring orders are correct and constantly hand out incorrect food, it's frustrating knowing... that the employees focus on trying to leave at night then to ensure the orders are handed out in the correct order they weretaken so people are receiving what they pay for. Read more