Reviews for Beans & Brews Coffeehouse (inside terminal) in Salt Lake City, UT
There was 2 gals and a boy (3 employees) on their Night Shift on November 11th, I got to their line at 10:42pm (18 minutes... before their shift ended and they were already closed). When I asked for a coffee they were said they were leaving early. Theargument was ?We are under staff? how many people do you need to make one cup of coffee?? After being so rude and completelyignore me, I asked for their names. The 2 girls refused to give me their names, and acted confrontational. My advice. Rememberthat customer service is the success of every business! Invest more time training your staff and be more selective with the kidsyou hire. Read more
They messed up every drink we ordered. We ordered two crème based drinks and they made them with espresso. Even when I showed... them their website saying they make that drink. We asked for no whip crème on the vanilla frappe and they still put whipcrème. I asked for a cold brew and was given a hot drink. Read more
The coffee was good. The service was not so good. There were 3 people on duty (besides cashier) and no line. Still none of them... attended my order until I asked for. There were no price tags on pastries. Cashier was nice and polite though but she did notknow the prices until she entered them into the system. Read more
Much better than a Starbucks coffee. The staff were so friendly and recommended with good knowledge. I had their caramel latte... and wow was it worth it. Must try. Read more
Stood in line for 10 minutes - no movement. Two cashiers were present, but only one was doing their job. The one standing... around was wearing a shirt that said ?who cares?? - fitting? With only 4 people in line in front of me, the total experiencetook 23 minutes. If you?re running short on time - which most people are in an airport - go somewhere else. Read more
There was a long line of beans and bruised coffee house at the Salt Lake City airport. Longer than Starbucks! I ordered a latte... and a bacon and egg sandwich. The sandwich was kind of flat, like it was pressed together, but tasted good. The coffee is goodtoo. They do offer a 24 oz which is huge for a coffee! Overall for a airport restaurant not too bad. Read more
We both ordered regular coffee-great bold flavor. The croissant breakfast sandwich was very tasty! The English muffin sandwiches... were also good. Prices VERY reasonable when you take into account you are in an airport. They were very busy yet fast servicewas provided! Read more
Enjoyed a nice little stop here in salt lake as I venture back home to AK! Beans and Brew has a nice croissant sandwich. Stop... by sometime. Read more