Reviews for Starbucks in Salt Lake City, UT
All new staff didn?t know how to do anything. I wanted to upload money to my phone out of the 4 working there no one knew how to... do that. Told me if I wanted to I would have to wait awhile till someone else came. Horrible customer service. Whoever is themanager needs to better train their staff and should had never left them alone without proper training. Read more
I've traveled through 7 states and two continents in the past 12 months. This Starbuck was the worst experience I've had. By... far. Did not accept the Starbucks App. Very poor customer service. Not friendly. They were out of a good portion of the typicalmenu. gave me wrong size drink. Did not accept the Starbucks App. These are just a few of the issues. The employee just actedlike she did not care about anything, and I doubt I'm going to be the only complaint. Very disappointing, as I rely on theconsistency of Starbucks through my travels. Read more
People who work there are really nice, but everytime I order drinks they make it taste like nothing. I even ask for extra... caramel or matcha on my drinks, but still taste plain. Read more
Newly renovated with extra space for seating. Space is big enough for hotel travelers with luggage and also guests coming from... outside the hotel. Baristas we?re friendly and had recommendations for new drinks to try! Read more
Staff is friendly and great, but this is a small location which does not offer nitro cold brew and cannot scan the Starbucks app... for payment or reward points. Read more
This Starbucks is inside the Sheraton and closes EARLY. It is good if you are staying here or have a meeting to get to,... otherwise you can find a more convenient location easily downtown. Read more
Best Starbucks I have been to in a long time. The staff is quick, friendly and gets your order right. Although there is another... Starbucks just down the street, I go out of my way to visit this location inside the Sheraton when I am downtown. Read more
This is run by the hotel. Stayed in Sheraton for 8 days. Tried to use Starbucks rewards each time i visited & they gave an... excuse like, ?oh, rewards, well, it?s not working today,? or ?sometimes it works.? They lied. It never worked. They do notaccept rewards here. They should put a sign up that says, ?your well earned rewards are no good here.? I?d appreciate that,since they do expire. The dishonestly put such a bad taste in my mouth, I cannot recommend this Starbucks. Makes me wonder ifthe coffee is authentic too. What other lies are they telling? Zero stars. Read more