Reviews for Subway in Salt Lake City, UT
I come here sometimes, but it?s pretty disappointing to see them close 10 or 15 minutes early. On the door it says they close... at 9pm, but you better show up at 8:45 or before or you wont get your sandwich. Read more
It's Subway. Same as all of them. What I really hate is when you check out you are supposed to tip. Tips are for wait staff.... When I serve myself; I deserve the tip. Read more
Ordered a $12 Baja Steak cheese melt sub. Get home, open it, ZERO cheese. I call. Girl answers. I say there's a mix up and I... didn't get what I paid for. Long pause... "Well be said he put cheese on it so I believe him."... Feeling awkward I say I'mstaring right at the sub and there's no cheese on it. She says I already told you I believe him. Before I could get anyfurther she hangs up. I call back, no answer. I wait 5 minutes and she finally picks up. I said, excuse me, you just hung upon me. She says, "Then talk to the manager, they're here tomorrow.". I asked what is their name, and what is your name? Shesays you don't need to know that. So I pack the sandwich back up and head back to the store. She can tell immediately that Iwas the one she had been talking to on the phone. So she takes her time on the orders she was working on, then stares at me. Ifinally said, can you show me on this sub where the cheese is? With a blank stare she finally answers, there's nothing I cando. No refund, won't remake the sandwich, and forces me to have to talk to an unnamed manager the next day. I'm done. I'm soover this location, and I will not be spoken to like this by an entitled teenager who is getting her jollies actively defying myrequest for a refund. Apparently no employee in the store is authorized to help with any failure. Welcome to post covidcustomer service. I will never return to this location. Be warned, they shouldn't be in business. Wasted nearly 2 hours of myevening over a botched order. Read more
Online ordering NOT recommended. Orders are completely incorrect 90% of the time. The sandwich-makers are unable to read... simple orders from printed receipts. This location is EXTREMELY slow at making food, often leaving customers waiting for up to30 minutes between each person. After following up on multiple incorrect orders, I have been told that nobody is available tohelp, and that I would need to call back to find out if a manager is available. I would NOT recommend this Subway for anyonelooking to receive the ACTUAL food they order. Subways are all over, so there's absolutely no need to visit this location. Read more
Usually the food and staff are good, but I wouldn't suggest this location. The food today tastes a bit salty and like socks, and... one (new?) employee whipped out his phone behind the food bar like he lived there. Why did the quality drop? Whatchanged? Probably won't go back any time soon. Read more
There was no fresh ingredients... Poor Service... Also, looks like the current employees were more focused on something else... other than the customer... Very suspicious activity... Looks dirty... I hope when I come back there is better staff serving, notstaff getting staffed... Looked like something weird was going on... Disgusting... Read more
I?ve been here many times and have never had an issue until subway decided to hire a lady who doesn?t speak or understand... English with no one else in the store to translate. I asked her a question and it was followed with dead silence and a blankstare. I tried pointing to pictures of what I wanted, but after three more failed attempts of preparing the correct item Iwanted, I was left with no other choice but to leave. This was pure frustration that I wasn?t able to effectively communicate myfood order to her, so I left. This was not a very pleasant experience for either of us. Read more
Last night I went to this store @ 8:30 pm, we bought two sandwichs and the lady that was working was so rude that I had to bite... my tongue, she had attitude about the bread I wanted as well as the teriyaki chicken flavor I ask her to put on the chickeninstead of the veggies, she put so much teriyaki on the sandwich that it was uneatable, as soon as we left she locked the doorbehind us, the time was 8:45 and thay close @ 9:00 pm... Awesome! Read more