Reviews for Chick-fil-A in San Antonio, TX
I?m giving a 3 because it?s about their drive through/curbside pick up. It?s very disorganized in the sense that I?m not... familiar with this location and I placed an online order for curbside. I didn?t see numbers or signs for curbside pick up, justone a way for drive through, so I waited like 10 min in line just to be told that curbside is park anywhere but they encourageto park near the front door which I understand. The thing is, is that I parked super far away from the door because there are nodesignated curbside parking and all the parking spots close to the door were taken by dine in customers, so I felt bad for theemployee who walked around looking for my vehicle. It?s very disorganized. The chic fil a?s I go to usually have two lanes, onefor drive through and one lane to get to curbside pick up. Their system would work way better for employees and customers ifthey had those designated spots. Read more
I don?t understand what?s going on here. This is the most disheveled chick-fil-a I?ve ever seen. Usually the model for all... things right in the food industry, this location is the opposite of normal. Like entering the bizarro world. It?s filthy?andthere are employees everywhere. Like zombies. Every trash can is overflowing? and nobody is doing anything about it, other thanthe one girl that grabbed a handful of napkins and used them to push the trash down. Most tables are dirty. Food- First time ina long time that I have any complaints. But, for the first time ever, I couldn?t finish my sandwich because of the poor quality.Greasy and fatty. Say something positive! Okay. The waffle fries were cooked perfectly and were actually salted. I feel likethis restaurant is surviving solely on its location, which is in proximity to Six Flags, and a ton of other destinations. Thereare so many better places to eat in this area. This is waaaayyyyy below standard. DO BETTER CHICK-FIL-A!!!!! Read more
Beautiful and unique . Well worth the price of admission. By far the most elegant rooms in San Antonio
Update; We came here for lunch today, August 16th. They were very busy, but the food was very good. They messed up one order,... but that happens every once in awhile. We will continue to eat here. Came here for a late dinner today, July 23rd andeverything was great. We dined in and the food was delicious, fresh french fries, friendly service and a nice clean diningarea. We will definitely come back. Read more
They got my order wrong. I do not eat here often, but when I do I make sure to come to this specific location because the food... tastes better here. I have anxiety, and worked up the courage to call back offering to bring back the food in exchange for thecorrect meal. Manager Teresa said the best she can do is offer an apology & hinted towards me of wanting a free meal. She keptrepeating that she cannot give a refund, never once did I even mention a refund. The meal was already paid for, I wasn?t askingfor a refund I was asking for what I ordered. I used to drive 20 minutes out of my way to come here but not anymore. It shouldhave been as simple as bringing back the wrong food and receiving the correct food. Manager Teresa went out of her way to callme out of my name and rudely embarrass me, she had attitude the entire time I was talking to her. I understand mistakes happen,but why do I have to feel so much shame for wanting what I paid for? It?s not even about the food, I have never felt like lessof person after speaking to manager Theresa. Not at all what I was expecting from the phone call, especially consideringChick-fil-A?s values. I understand people have bad days, but have some professionalism and don?t take it out on payingcustomers, especially one?s who are offering to drive out of their way to make things right. Eventually I was able to exchangethe food, but I don?t want it anymore. With such bad customer service how am I able to enjoy this food. Read more
Our order was perfect minus the sauce they forgot to give us but they were very easy going and they are not stingy with sauces... like so people. I do like to hear ?my pleasure? after I say thank you, so I notice when employees don?t say it. Not a biggie.Inside was nice and clean! Read more
This was my first visit and most likely my last. The fries are under cooked, was kinda hoping for a more crispy fry, the sauces... are plain without much taste, the food was pretty much the same as Macdonalds. Just one more chicken joint without any realflavor. Read more
I ordered online to pick up through the window, the order was not ready through the window, they sent me to wait in front, 10... minutes passed and nobody came out with my order, I had to go inside and go tell them faith my order and there they had it readybut no one took it out. What courage and chick fillet is like all the other fast food restaurants. 11/072022 1:02 pm Read more