Reviews for Mi Familia at the Rim in San Antonio, TX
I love eating out, trying new places. This is second time I tried to give this place a chance. Both times were horrible... however this one was the worst in both food/service: Cleanliness- Tables were very clean, atmosphere was very nice, Restroomsvery clean!! I really loved how clean those Restrooms were, especially with my medical needs. Price- Overpriced compared toportion size of food, very expensive. Food- Had no taste, very little on the plate, very expensive and poor quality. Iordered the cheese enchiladas this time around thinking it was "safe". They burnt the tips of the enchiladas, smothered it intasteless sauce and weak on the beans/rice sides. My grandmother gave me one of her tamales to try. It was horribly dry andstill had husk/bone pieces from the pork. Both my grandmother and myself are sick with diarrhea. (Hence why writing this inthe middle of night). By the way if order Guacamole they fill it with all shredded lettuce and top it with small amount ofGuacamole. Service- The cleaning staff/busers were extremely nice enjoyed conversations with them. However the waitress staffappeared very irritated/stressed. Even our waitress was short with us, when I asked for water/help was told to "wait" then shewent to person right next to me who orders water and she writes that one down instead. She then came back to me asked what Iwanted , said water .. in the end I didn't want to bother her since she appared stressed. Manager Incident- My mom asked thewaitress for a To-Go container. Before my mom went to the restroom she had her plate of barely touched food prepared for theTo-Go container. As mentioned before the Cleaning/Busers are very nice and very efficient. Unfortunately they mistakenlypicked up the food while my mom was gone so when my mom came back she let waitress know. Floor Manager JC came over and whenstarting to explain the situation he immediately said he can replace meal but there will be a charge. Even after re-e Read more
We went for late lunch. The decor was decent and the staff was nice but the food was disappointing. For the high prices we... expected more. It came out quick but was lukewarm and although presentation was adequate (it looks pretty good right?), wecould not help but wonder if it was just reheated or microwave-ready meals. All three meals were not good and we do not plan toreturn. There are so many better places... Read more
First, the michelada was good and worth getting. They had large portions but also they were a little bit pricier for Mexican... fair. I am not this genres biggest fan though so my thought is this and why I gave it only 4 stars. It real simple logic, if Ican get a steak which is a better cut of meat for less then I get frustrated and I can't give them 5 stars. People who loveMexican food would probably rate them 5 stars. Me giving them 4 for a style of food I am not a huge fan of says quite a bit onhow great the restaurant is though and if you even kinda like Mexican food then this is a must try. Read more
We had a great meal here with our family. The service was very good. The ambiance of the restaurant is fabulous. We will be... back. Read more
We came here for the first time on January 16th and had dinner. The food and service was very good. The dessert selection was... fantastic. The food was a bit pricey, but I'm sure we will eat here a lot. Read more
This was our first time here as it was recommended by a coworker. Great drinks and good food. Definitely will go back again.
First time checking out Mi Familia at the rim. Overall the experience was ok. Customer service was lacking as it took a while... for our waiter to come see us at our table. The food was good overall. We had the enchiladas which were ok. Chips and salsa weredisappointing as the salsa is clearly not homemade. For being a staple in San Antonio I expected a more robust experience. Read more
Unfortunately i wasnt impressed. Always loved Mi Tierra but this place isnt it. It has the same rustic charm but the foid was a... miss. I got the fish taco plate and i hate to say it the tacos tasted like old grease and cabbage. The black beans tasted likepico de gallo, i didnt eat the rice it messes with my sugar. I did try the refried beans on my wifes plate and they were prettytasteless also. Had high hopes for this resteraunt but really cant recommend it. Hopefully it was just an off night for them buti wont be going back to find out. Read more