Reviews for Papa Johns Pizza in San Antonio, TX
Got a text message that my order was ready 21 minutes before I got there but I guess they gave it to someone else because when I... got there it wasn't ready. Terrible customer service and a rude cashier, avoid this location if you can. Read more
Ordered a $58 family meal: 2lg 2topping pizzas w pep, half sausage half mush. Double pep on the other. Sauce unevenly spread and... hair in 2 individual slices! I'm bald! It wasn't mine! 16ct "well done" buffalo wings that were warm and horribly tossed inbuffalo sauce BUT perfectly tossed w HAIR wrapped around the wings! (2) 6type cheese-sticks looked very delicious & the bestlookin thing on my table but appetite was completely gone and I just decided to just drink dinner and watch the game! Kidz madat me and pregnant wife just puked everywhere. They did apologize and gave me my money back, (3-5days) LAST TIME I EVERY ORDERPAPA JOHNS! Read more
Had to cancel an order due to the cashier not being able to accept my $50 bill. I had to go to a bank and deposit. Not sure why... they didn?t accept it because their pizza and products are expensive as it is anyways and I didn?t see anything in my receipt oremail saying I couldn?t pay with that type of cash amount. Anyways I had placed the same exact order NEW in the app, and Ibelieve some of the old items were used for the new order because the cheese sticks tasted horrible and looked old. (I had tocancel the previous order, run to bank to deposit then started a new order and came back 35-40 min later for the supposedlyfresh order placed) I made sure I placed the new order close to when I was back near this location and was maybe 5 minutes topsafter it said it was ready so there?s no way the cheese should be have dark or barely room temperature right after pick up. (Ilive 6 min from this location) and most times the items I get are bubbly hot , melted cheese and I feel what I got was my oldorder on my NEW order and was TOLD it was remade fresh , highly doubt it !!! So disappointed Read more
It's a bit more expensive, and I'm not even a big fan of pizza, but I say its worth it. The pizza is hot, delicious, and just... tastes better then other pizza- chain places. They have a variety of other meals you can get if pizza isn't your thing. Read more
I?m placing 1 star because i?m unable to put 0. I made an order that was supposed to take from 50 to 60 minutes. It has been... more than 2 hours and never received it. Of course the money has already being charged. Expecting a full refund of this ordertomorrow as nobody is answering when trying to communicate to the local Read more
I ordered light sauce on 1 pizza. And regular sauce on the 2nd. So they put light extremely light sauce ( was dry ) on both. And... barely any cheese. The pizza sadly went to the birds the next day. Like most of the pizza had no cheese. I have no idea why theydid that.Frozen Totinos from HEB would have been better. It was that bad.. Read more
Good pizza, but frustrated by their ignoring the no-contact delivery request. The app says the driver will leave the pizzas at... the door and step back a safe distance. Instead the drivers have been waiting at the door, usually unmasked. If I wanted that, Iwould've checked "Door Delivery." Read more
The manager makes me park outside near the door in my cold car instead of waiting in the lobby. My heat doesn't work so this was... a large punishment I waited over 15 minutes for my order, again freezing in the parking lot. I asked the manager to stay insidebut he said he could not let me do the covid regulations. Read more