Reviews for Subway in San Antonio, TX
Went several times to give it a chance but their customer service is non existent. I even saw customers in line trying to be... nice to the employee instead of being the other way around. The staff looks bothered that you came into the store. There's nosuch thing as a hello or what can I get you? More of a "what do you want" kinda approach... I just wish that was not the case. Read more
The manager should not be in management she belittled her employee just to take over and get the order wrong then when I tried... to politely correct her 3 times she ignored me so when I told the cashier it was incorrect the manager loudly said ?why didn?tshe say that?. Read more
I went today after a long shift at work and just wanted to get my dinner. I went in around 415pm ish and the woman that helped... me did not seem very happy at all and came off very rude as if I was bothering her with my order. I didn't say anything to heruntil the end because I wanted to get three cookies. I let her know which cookies I wanted, but she didn't acknowledge that sheheard me or that she added it to my order. She gave me my total and thinking that she didn't hear me (previously in line she washaving trouble hearing me) I let her know again about the cookies and her response was "I got it ma'am" in a very snappy andrude tone. I just was apalled at how snappy she was, but i apologized and swiped my card. I asked if she was having a bad dayand she replied "no maam. No day is a bad day. Today is Friday. Are you having a good day?" At this point her tone had changed.So I'm not sure what was going on. On the actual food side, the sandwiches were a mess. The veggies were literally just thrownon the sandwich (I watched her do it), the sauces I asked for were glossed on there, and then when she folded themeverything....and i mean EVERYTHING slid out of the bun. I spent 4 years of my life working at subway and managed one. No matterhow busy, slow, or if i was working by myself I made sandwiches I was proud of. Not a good experience needless to say. Read more
My first and last time I ordering online through this location. It looked like it had been thrown in the dirty bag, sandwich... separated, toppings slid out. It wasn't pressed like a melt, was just super soggy and inedible. Read more
Employees are clearly over worked and under paid. They managed to smile and be friendly but you can tell they are just... exhausted. Food was normal subway quality. Price same as well. Parking is limited. Give these guys a raise though orsome paid time off to unwind or burn out will kill your business. Read more
I have mixed feelings about my sandwich. I got the new oven roasted turkey sub and first time ordering online which I am... hesitant about anyways. Part of my order was to add light banana peppers. Why I get the stem on the banana pepper in both halvesof my foot long? I almost chipped a tooth on the first one. Other that that my sandwich was made perfectly but now I have toexamine ever bite. Read more
I had to wait awhile to get my sandwich but it was worth it. I was really impressed with the lady making the ???? and running... the restaurant. There were several people in line ordering and this lady was working alone, doing everything. She had such agreat attitude, she smiled and paid attention to each customer. I know she couldn't have been the only person schedule that day,so my kudos go out to her for preparing a great sandwich and having a great attitude under less than ideal conditions. Read more
Not too busy of a location for a quick bite to eat. Usually understaffed, but staff they do have works fast and efficient. Very... polite and friendly. Read more