Reviews for Whataburger in San Antonio, TX
Horrible customer service the manager named pedro is rude Hang up on me on the phone I have issue I went a 2:20 pm today I got... a salad and a Diet Coke my total was 11 something dollars n I check my banco account n is 20 dlls i I called n explain then nreliaze they dnt give me a recipe either all i have is the kitchen recipe they charge me wrong n pedro the manager simplesaid is no my problem was in the morning shift I came here at 3 so y have to call in the morning show me. The recipe u have atthe morning I explain him I live at castle hills I give him the order number he can?t find it n just keep saying is no myshift so how ima drive back I said for get my refund n lose my time. N he replied is the only way show me so now I have to gon drive over there tomorrow to see if the manager Elma can help cause this pedro is being an rude manager n I even ask him canu please check the cameras no I can?t he answered all the he has to do is being nice find the transaction w the order number Igive him I have in my recipe from the kitchen but no he couldn?t whataburguer should see if the cashier is charging people right and give them the recipe for futures inconvenience This is totally wrong Read more
As usual the burger was great. Never fails to satisfy. I used to really like burger king but in the past year their service has... really been bad. I haven't eaten there for over a year. Read more
Very polite and hard working crew! It looked like they were pretty busy in the drive thru area & in the dining room, but when I... came in they greeted me immediately & took my order fast. Food came out in a timely manner and everything was perfect! Read more
Ordered a double whataburger combo. Burger is completely cold and cheese was not melted. Assume they were leftover from a few... hours before, or they just pulled some out of the refrigerator. I knew Whataburger has consistently gone down hill over the lastcouple years but thus was by far the worst yet. Also asked for extra mayo and they decided to only put a small amount of mustardinstead. I can see how difficult it is for them to tell the difference, maybe someone someone needs to explain the difference incolor? Anyway, waste of 12 dollars Read more
Ate southern bacon fried chicken sandwich.. would rather have a whataburger. Bill millers is better. Then popyes too it looked... burned not so tasty..justblah..fries were the best but i will eat it not as big as i thought on a small bun.. Read more
Wow! Just a wow!!! Staff was so kind the way the manager spoke to the cashier just made me want to apply ...every where i looked... all the employees were doing something cleaning definitely a 5 star ???? ???? Read more
Few customers inside, lengthy car lineup outside anxious for burger takeout! They have original black & white photos framed... around the restaurant, this photo was taken in 1960. Eating here was a great way to top off a 1.5 mile walk around a localneighborhood lake. Whataburger began as a thought & 1950, Then Texas history took over! Juice, freshly made always, largeselections of burgers, chicken too. Numerous drinks & teas. Love the single serve Spicy Catsup - not spice with jalapenos,simply delicious! Drop by anytime, their service is fast! Read more
Clean dinning area and very friendly staff. Thank you Pedro manager on duty was very helpful and suggested chili burger. I must... say it was awesome. I will defintly order it again. The perfect amount of chilli whatta great tasting burger. Read more