Reviews for Papa Johns Pizza in San Bernardino, CA
I would not recommend ordering from here. I have been trying this place out for a good amount of time.... not only do not... deliver your order efficiently, when you try to address the issue online do they do not even care to do so. I would notrecommend ordering here. Domino's would be better. (I am posting on the two nearest since corporate cannot be bothered toaddress the issue) Read more
Terrible customer service!!! The managers were not helpful at all. Had to call a different papa johns for them to respond to me.... Showed that my order was delivered knowing that the delivery driver had not delivered the pizza. Will never call this storeagain!!! Waste of my time. Read more
I go pick up my pizza and i hand the girl a $100. She looks at me and said " why would you hand me that. Do you think i have... change?" She was so rude. I asked her what her name was she said i dont have to answer that. She had no name tag i asked her fora receipt and she said we ran out of paper. We get home my order was wrong. I call them and she said oh well you should ofchecked it before you left. Never again will i go bk. Read more
We order papa jonhs often. Never again will I order from this location. The driver was rude, late and did not have the pizza in... a insulated cover. The driver did not bring our soda. He said he would go get it a be back in 15 minutes, never came back. Read more
Ordered a pizza that never showed up. Tried several times to contact the store but was hung up on by the manager. Corporate... office refers me back to the store. Useless. Someone over there is keeping your money, your tip, and your pizza, and corporatesupports them in this effort. Order at your own risk. Read more
The process was fast, as was the delivery, but I suppose speed over quality isn't my cup of tea. My order was a gluten-free... light cheesed pizza with pepperoni and pineapple. Except I got a pizza with hardly any cheese. My camera quality makes the pizzalook a lot better than it really is. Read more
I have had a couple problems with this location in the past year after getting pizza here about 5 times. One delivery, one carry... out. Delivery was supposed to be 30-40 minutes, and it took about 2 hours with no kind of compensation after calling and askingwhere my pizza was twice, both times I got the manager and his only response was, "im sorry, we are working with only onedriver. He's about 20 minutes away.." the establishment is about 6 miles away from me.. the Carry Out incident was about 3 daysago, the gentleman didn't show me the pizza when I picked it up, and when I got home, the sauce was way undercooked and thecheese was burnt. It tasted like onions had been on the pizza at some point, and my grandma found a couple pieces hidden in thecheese, when we only got pepperoni and mushroom. Just starting to be a real bummer because I really speak highly about papajohns. They all and all really make the best pizza for a mainstream joint. this location has a great attitude, just reallylacking in efficiency. If my next experience somehow changes, I will gladly change my review. Read more
I got the pepperoni stuffed crust pizza and it was so greasy. It looked like someone poured water all over the pizza and box. It... fell apart like wet bread when trying to pick up a slice. Then they gave me an opened container of garlic sauce... So now I havethis wet blob of food and a contaminated dipping sauce. I just threw the whole thing away. Waste of money! Read more