Reviews for Nothing Bundt Cakes in San Clemente, CA

Not sure what that R&S person?s post was talking about. I went there while visiting San Clemente on my birthday and Jim was more... than accommodating. He was extremely kind and friendly during our experience, the location is fantastic (clean, well lit, safe),and the staff are professional and super friendly. If nothing else, I hope this review serves to cancel out the onehighly-targeted and asininely egocentric negative review, as do all of the other positive reviews. Jim, you run a great storeand you?ve got a great team. Read more

This review is for the owner- Jim! :) Jim, thank you for being so kind to my boyfriend and I on his birthday a couple of weeks... back and for helping us pick out a cake for him. Your customer service was amazing, and the cakes were delicious. We willabsolutely be returning and recommending all of our friends! Read more

Walked in today 3/21 to order my birthday cake and Jim, who I thought was the owner or manager, helped me out. I?ve never met a... more pleasant human working at nothing Bundt!!! I?ve been supporting nothing ever since original owner started it all. Cakes arefresh and a lot to choose from? but as for Jim, he could be the reason why people keep coming back. Thank you Jim for yourkindness and exceptional customer service. I look forward to posting a picture when we pick up the cake !! Update: still cominghere and I?ve always have had the best service. Today 10/1 Nora was solo and it was busy and she was doing a phenomenal job!!!There shouldn?t be any negative reviews because this place is pure happiness!!! My mom would always say ?you?re not going tomake everyone happy?? impossible. Read more

This review is for Jim, the owner of NBC, San Clemente location- Nothing Bundt Cakes should be interpreted as Nothing But... Carelessness I have been going to this NBC since this past June. (Today I went in the store at 4:45 P.M. I had the intentionof buying $50-$100 worth of bundtlets for my birthday celebration tomorrow, depending on what flavors were available. You willsee that I had not had the chance to communicate that on my visit today. I looked on Google and saw that closing was 5:00. Ihad 15 minutes to make a purchase of bundtlets for my birthday celebration). As you know, we have had several pleasantconversations inside your store. The service is usually only good you are there to serve customers. Otherwise, the word"service" is entirely lost in your business. I have shopped there about once every 2 weeks since June. Sometimes I'll buybundlets, sometimes I'll buy a whole cake (September 2 was when I picked a whole cake). Yet, your employee Alaina does notrepresent your business well. Alaina is either poorly trained or inept, doesn't understand common courtesy, or this is herfirst job as evidenced in how she relates with customers. After being "served" by Alaina once before, I filled out theexperience survey sent by corporate headquarters. I also expressed to you in person of Alaina's attitude on how my shoppingexperience was less than acceptable. You had explained that Alaina was two weeks' new lack of employees, and she just "loved:being at that job...well, looking back you could have fooled me that she "loves" her job. With regard to today's unpleasantexperience, as soon as I stepped through the double doors, I was greeted by one employee and asked if I was paying by credit orcash. That is a strange question to ask when a customer walks in without making any bundtlet selections. I asked the employeewhat was easier for them relative to payment and she said that it did not matter which method of payment to use. Then why askwhic Read more

Great service, great selection, and they even have cute aprons and baking- and food-themed items to browse, like a... boutique! The menu is practically endless, with occasions and cake decorations. Love Nothing Bundt Cakes! Read more

Excellent cakes! My boyfriend?s family bought me a few mini cakes for my birthday and they were awesome! I highly recommend the... raspberry white chocolate cake. Read more

Genuinely, this is by far my favorite Nothing Bundt Cakes location! I live up in Mission Viejo and would rather drive down to... San Clemente knowing I will receive the best service out there! I have been here dozens of times since they opened last year andI have never been disappointed by their top quality service. I have had a new associate each time and they all treated me sospecial! The owner is also very kind, considerate, and personable! He has taken the time to ask about my daughter's birthdaywhen I came in last and made sure I had everything I needed including balloons, candles, and of course cake! Their cakes are todie for! They are so moist, fluffy, and beautifully frosted. They are all so detailed and diligent when taking orders. I amabsolutely going to be a customer forever and I look forward to coming back! Thank you!! Read more

I picked up the wrong order on Saturday 6/26/21. I called to let the associate know of the error and the sweet associate name is... Farrah M on the receipt not sure if it was the right one I spoke with and waited on me. I told the associate that I can returnthe wrong order and will exchanged since it was not open yet. My guest decided to have the lemon flavor since white raspberry are equally great tasting. I told her that I already removed the plastic wrap and ready to serve it so alright to keep the wrongorder. Said she will deliver my order to my house and asked for my address. When she arrived, I suggested that I should pay forboth but she said that they will just end up donating the cake anyway so it was okay to keep both. The young Asian Americansweet girl provided me with an extra ordinary customer service by dropping it off to my house when I told her that I am onlytwo miles from the store. My guests were very very impressed by her professionalism. If the manager of the company is listening.your associate deserve a commendation because of her loyalty to your company. Let me know if I can compensate her just in casethe company plan to make a salary deduction because of my error. I believed that customers should check their orders priorleaving an establishment for accuracy. It should be two sided in my opinion. They are the most delicious cakes and I am acustomer for life. Thank you for great service. Read more