Reviews for Carl's Jr. in San Diego, CA
Went in for a dine in experience and my family and I were able to go in and eat but after the doors were closed. An older... gentlemen tried to go in while we in there and no employee cared to open the door for him Read more
Kind and lovely and genuine service by employees and manager and the food is so scrumptious and gourmet and the interior of the... restaurant is so quaint and sweet Read more
This place closes down 30 minutes before it's supposed to every single night. Show up in the drive thru at 9:50 p.m. Thought I... had made it just in time.. NOPE, I was told they closed at 9:45 p.m. and if I want food I need to order before 9:30 p.m. or theyclose down the kitchen... Are we to that point now that employees are under so much pressure and stress that they close earlyto get back at corporate?! Read more
Was tended at the drive thru on Feb 1 @ 10am by Edgar. This guy is on his customer service game. Offered me some deals and... accurately took my order. Asked me how my day is going and was an overall pleasure to receive service from. I look forward toreturning and dealing with more people like him whom are happy to help and be their for their customers. Thank you Edgar! Hopeyou have a good day. Read more
This particular store is anti-customer. I was recently in a car line for dinner and just as I was ready to place my order at... the window, the staff advised me that they close at 9:00 pm on the dot and refused to take any orders no matter how long I'vebeen in line. On my next trip to the store, as a pedestrian, the store was locked up at 5:00 pm and they refused to take anywalk-in orders and refused to serve me as a pedestrian in the auto line. Carl's Jr.'s attitude to customers is "F--k you, we'llserve you if we damn well please." Classic. Read more
The food was good and fresh and wait time was decent but for some reason they feel a need to park your car even when nobody else... is in the drive-through. They like you to park in front where traffic is going both ways in there is not a parking spot so youare in other people's way. Very intervenient and uncomfortable. This has happened to me several times at this location. I didask the lady why she wanted me to park when No one was behind me and she basically mumbled a few things that I couldn'tunderstand and told me to park. At this particular time I was getting honked out because I have a big truck and a big truck meto to go around me. I feel the only reason they parked cars like they do is to make it look like they are filling orders fasterthan they are to corporate. They also did not get me a receipt and I did decide since this was the 3rd time that I was going tocomplain. It was much harder to do this without a receipt. Read more
Okay did I mention clean and friendly?! This Carl's Junior happened to be A Cut Above All others in regards to both cleanliness... and friendliness. The manager helped us with some coupons that were out of date and we were still able to use them so thecustomer service was definitely five star. The food was fresh to order. Although it was sort of empty it was a very relaxed andcomfortable atmosphere. I would definitely go back there and refer to all of my friends. Read more
Service was slow it was thru drive Tru plain and simple number one waited more than usual