Reviews for Cold Stone Creamery in San Diego, CA
The only Coldstone I have been to that does not give samples (the associate didn’t give a reason as to why either), gave... portion sizes that did not even fill the cup, and barely sprinkled some toppings on top. Disappointing when the advertisementon the front door shows triple the amount of ice cream that we paid for. Never going there again! Read more
I like the icecream and toppings mixture. They are not giving any taste trial, other brands do. We take a small and a medium all... the time and it bills us $15-$20, if we ask extra topping it's $1 each and the quantity they put is less for a dollar. Recommendto select from there menu. The staff are all girls, I would say mean girls lol. They can really improve on service and attitude.They will throw the left over icecream but not put in your cup. I mean stack it up girl. Read more
DO NOT GO…..I paid $8 for a smoothie with no ice, mind you I did not drink from the cup or opened the straw, I could feel how... warm it was. If I was told there was no ice I would NOT have ordered warm strawberry milk. I asked if I could replace thesmoothie with another item. I was then told there are no compensations, I asked for my money back the store/brand does not giverefunds, I asked to speak to the manager, OF COURSE the manager was NOT around. The employee then said they add extra flavoringto compensate for running out ice, still…it’s not a f@&$!)? smoothie. I left my number, not expecting to get a call fromthe manager. In the end I’m out $8 and did not get what I ordered. I’m sure I’m not the only one that has experiencedthis. The employees were very nonchalant about the situation which leads me to believe that this is common practice for thisstore to lie and steal customers money. If this is how this brand conducts its business, they lost a customer. Read more
i feel so scammed right now. i was astronomical when i went in there for two ice creams and it was $17.50 like what? who do you... think you are, disneyland?? please lower your prices. peace and love?????? Read more
I paid $28 for 2 ‘medium’ scoops w 3 mix ins each for my daughter and me. How? Why? Are you serious?? Just way overboard. I... understand each location can charge what they please but to double the price just for choosing this location is ridiculous andgreedy. Lost a customer since it’s always a guess when I walk in to any coldstone whether I’ll be paying $17 or $30. Notworth it. Works out for my diet I suppose. Read more
Ordered 3 small Ice creams, and 2 medium ice creams on Uber eats pick up (not delivery) which cost me $60. This is 40% more than... their menu prices. My app said it would be ready in 25 minutes. I waited and then arrived in 25 minutes. They didn’t evenbegin making my order until I arrived. It took an additional 15 minutes for my order to be made. My ice cream was missingbrownie (main ingredient in my 2 medium sized ice creams). The girl making my order chopped up ingredients and each cup ended uptoo small. So, she just scooped plain (not mixed with ingredients) ice cream to plop on the top of each so it wasn’t tootiny. It’s against Uber eats contract to charge more than the menu price in house. California law has a limit of which 3rdparty services can charge which is 20%. So, why charge 40% more than the menu price on an Uber pick up order? Completelyridiculous. The in store price for medium ice cream is 8.50, but on the app I paid $12.50. This is super greedy and just notright. I will not be returning. All in all, it was a waste of my time and money. On top of that, it was made incorrectly. Shameon you cold stone Read more
So yummy. Good deserts and cool staff. Normally has a few people but moves quick.
This place is really sticky and gross. They charge $1.75 per topping yet they provide the fewest amount of any topping you... order. They charged me $1.75 for three strawberries. So many other places would be far better and for a nicer price. If I could,I’d give it zero stars. Read more