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Reviews for Einstein Bros. Bagels in San Diego, CA

Operations Manager 1 year ago
2

Yesterday & Today we?re my first times coming here. Employees seem well trained and professional and the product is good. But... boy oh boy that lobby is a mess. I was asked twice each day where the line was by other customers. Then heard others asking eachother later. One lady commented on the line switching sometimes. My diagnosis is the no sitting. Those who?ve ordered alreadyjust stand randomly everywhere, it looks like a concert crowd when first walking in. Then they set orders on the counterwithout any division. Lady took my hot chocolate yesterday lol. It was fine, they happily made another. I just felt bad for theworkers who seem to do a great job despit the lack of lobby structure. Customers were noticeably tense without any guidance orseating. Hope management can help y?all out! Read more

Miss Moneypenny 1 year ago
1

The worst service ever. Management should pay more attention to what their employees do. Dirty place. Cold coffee. No creamers... on the counter. You have to wait the cashier when he get your order at least for 5 minutes Read more

Kendra Meeks 1 year ago
2

There?s an ?Order Here? sign on one side and ?Pick Up? sign on the other side. The employees ignore those so it?s confusing... where you?re supposed to order. Restrooms are locked and employee told me she would need to open it but never did. Apparentlythey don?t use a key code access for it. I was overcharged for my order. Read more

JM 1 year ago
1

Worst customer service. First and last time trying them. I will continue to buy from breuggers bagels instead, it?s worth the... drive to Coronado if it means I never have to deal with the vile service I received here. To the lady who took my order andtalked bad about me in the back room I COULD hear you and I hope whatever happened in your life to make you so hateful and meanto others for no good reason, well I just hope things get better for you. Read more

M V 1 year ago
1

Food is ok. The Customer Service on the other hand is consistently not at its best. Employees are to say at least, not friendly... most of the times, they need to learn to be more pleasant or switch jobs if they are not happy with what they do. No dinninginside when everyone else already lifted the restrictions a while ago and no restrooms available either. I'll stop coming herefor a while hope to see some improvement in the future. Read more

k b 2 years ago
4

Bread, butter and cheese. I can live off of these por vida. But dang on, I don't want a cholesterol clog. Best bagel brand... across the nation. Every variety to meet a range of tastes, there's even puppy bagels-go figure. Whatever topping you choose, smears, butter, cream cheese, peanut butter, or margarine request "easy or light". Read more

Shelby Smith 6 years ago
5

I saw this place after work and knew I had to go. Today I wanted to try a new thing out of my usual routine, so I got a French... toast bagel with maple spread! I couldn't wait till I got home to try this new bagel (new for me) It was good but then it justbecomes too much spread and then its ok. I got my usual chocolate chip bagel with peanut butter just in case this would happen.Still happy with everything and the service at this location. Read more

Amanda Jahanvash 7 years ago
4

Great quality bagels and bagel sandwiches. Perfect for lunch dinner or snack. The potato bagel is the best!!! I came in for 2... toasted bagels at 2:30 in the afternoon. The staff seemed like they were done with the day and not helpful. As I was there I sawthat was not totally the case. The girl behind the counter gave a man his bagel sandwich and apologized for the length of hiswait. She offered him a muffin of his choice to make up for it. He accepted and was truly thankful for her gesture. That wasnice to witness. My bagels were as requested and delicious. I did not have a long wait. Thanks Read more