Reviews for El Pollo Loco in San Diego, CA
I?m gonna do a1 star. Service is bad, they start cleaning 40 minutes before closing and only got chicken to serve and nothing... else. The guy who took my order didn?t give me the corn tortillas or utensils. I get it it?s almost closing time but they gottado a bit better. The guy always seems lost. How difficult is it to keep extra food ready before closing. Guessing they leave onthe dot at 2100. Plus corn or flour tortillas aren?t even fully heated up. I was going to work so I was like screw it. Read more
Hair in beans, the chicken was old and dry, customer service was that of a truck stop, I called customer service over and over,... the customer care team are even worse!!I never received a call, it's been 3 months and nothing, avoid this place. There areother new same style chicken places popping up and worth your money. Will never eat at Pollo Loco again. Read more
Not up to par to other El Pollo Locos I've been to. The chicken was too dried out. The mac& cheese was soupy. I asked for corn... tortillas and got flour (they were nice and soft and warm though). The coleslaw was too mayonaisey with no vinegary tang atall. The bathrooms were nice and clean and the restaurant was clean but the food was "D" quality. Read more
I ordered 3 burritos and a salad and the salad was bigger then all three burritos. Didn't have much chicken to begin with and... then we found small cockroachs in the bathroom. Read more
I?m a fan of their chicken bowls. This was my first time at this location. Typical El Pollo environment. The young lady who... waited on me could use a little polish on her customer service methods and act friendly. Read more
They offer mexican style Birria but... i'm from Mexico... so it is a little bit difficult. Maybe the lack of ingredients. The... "caldo" is very small and thick, more like "atole", but flavour was ok. And the quesabirria was ok, but the taste is likebarbacoa. It was interesting but still taking Chipotle. Anyway is cool to see mexican style. Read more
This is the worst pollo loco, I have gone too. Hopefully, y?all check the reviews before coming here. Rice is hard and chicken... is awful. We asked for it twice and the manager was rude the whole time. Photo is the second one we asked for. It?s still awful Read more
Cant rate a 0. Hours posted for 9pm, they were cosing up over an hour and 20 mins early, wouldn't make any new food. Very... awesome custmer service if you ask me. Used to LOVE El Pollo Loco....not so much anymore. Things have drastically changed sinceI moved back to SoCal Read more