Reviews for Jamba in San Diego, CA
White girl that serve me today was extra thirsty for tips LOL she got mad when she saw I press no tip and her demeanor and... attitude change afterwards. I ordered 4 drinks to go and she handed it them to me saying "sorry I have no cupholders" with agrin on her face LOL. Businesses really need to get rid of the staff tip policy, this policy foments laziness and rude customerservice. Read more
I really love the smoothies here. My favorite is definitely the Orange Dream, Peanut Butter Moo'd and the Matcha Smoothie.
I love the smoothies here and particularly the young man in there named Cooper. Smart kid! Great vibes! I feel sad for all of... the employees. There are not enough people there to work and this means long lines. Usually, no tips. Sadly, these young onesare making minimum wage and with inflation that works out to be about $7 an hour. If you have money for a Jamba Juice ???? throwan extra dollar to the people who show up to work to make the special drink for you. Read more
Armando the mgr is so unprofessional and illiterate. How is he the manager and does have a knowledge of how to prepare orders?... My gf and I always come here and we are familiar with the staff. Armando served us our breakfast Oatmeal in a smoothie cuprather than bowls. He can?t say they were out of bowls because there was plenty bowls right on the counter. Oatmeal is a good,and food is not liquid and cannot be eaten from a long cup. Basic common sense that even a child would know. The girl Senait isalways kind and professional unlike the Mgr. I would advise owner to change the Mgr or at least give a proper training. Read more
I showed up 15 minutes before they closed. Wanted to get a smoothie after my work out. They were closed! They just looked at me?... at 8:45pm? as I read their sign on the door that they close at 9pm. They need more manager supervision. Read more
I am a frequent customer of this branch and I?ve never like their staff customer service but today Armando A was on point. He... always goes above and beyond to help customers day. I was struggling with Apple Pay today because it?s my first time using ApplePay, I usually just use my cards or cash but I was confused how it works and Armando A was very patient with me and walked methrough the process. Absolutely respectfully guy. My girlfriend also said he?s the only person at this Jamba Juice location whoprovides excellent customer service. Read more
ATTENTION READ THIS: I am a frequent visitor to the the Jamba Juice located in the College Grove shopping center near the Sams... Club. I very much patronize the business and have been a supportive customer for more than a decade. I have watched thislocation grow in my community. I placed my normal order for a large Orange Dream Machine. The order was placed with specificdetails as shown on the picture attached. The order was taken by the on site Manager Star Martinez, she acknowledged andreviewed the order with me, the order was then prepared by another staff member. Few minutes later my drink was completed andhanded to me. I exited the the store took a quick sip and noticed chunks of ice in my drink. When I ordered I requested no iceand it was acknowledged by the Store Manager. I have ordered the drink the same way with no ice for many many years. I am awareof the use of ice to thicken the drink however, I have very sensitive teeth and I request no ice for that specific reason. Therehave been times in the past when I have ordered the drink with no ice and staff has accidentally placed ice in the drink andthey have never had a problem remaking the drink again to my liking. To my misfortune, today was an extremely horrible customerservice experience at Jamba and the worst experience that I have ever had with a management level employee ever. I went backinto the store walked up to the counter where the Manager Star Martinez was located and politely let her know that ice had beenplaced in the drink and I would like it to be remade with no ice. She immediately started to communicate and defend her positionregarding why ice had been placed in the drink. She was argumentative, and exhibited an arrogance that was unyielding and wouldonly focus on all of the reasons why it was so important that I understood that my smoothie needed to be made with ice. Neveronce did she identify or acknowledge my initial request. I interjected and asked her to please make t Read more
My drink is always difficult it's a custom drink and to be honest I was surprised that the girl got it right and it came out... delicious! Great customer service I was here early in the morning 7AM There was no line. Read more