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Reviews for McDonald's in San Fernando, CA

Chris Bartlett 1 year ago
1

Poorly run restaurant. They give you the option to choose drive thru or curbside if you order from the app, but if you choose... drive thru they still make you go and park to wait. Why make people wait so they can take orders from the people behind you? No first come, first served anymore? The overall customer service is poor at this location too and they have an issue withaccuracy of orders. I don?t come here hardly ever anymore due to my issues I have with this location but when I do I can counton them letting me down. Read more

francisco cabrera 1 year ago
1

The issue with this location is not the food. It?s how it?s managed. They take orders nonstop and make cars park in a number... just so they can get better drive thru times. By doing that, they create a chaos in the kitchen and it?s when they start gettingstuff wrong. They start giving out wrong orders and when you get your order. Custom items are prepared wrong. It?s better totake it slower and get things right the first time. It?s not fair to new teen team members to go thru these bad experiences withcustomers. Read more

Juan Diaz 1 year ago
5

Great staff!! Great selection of food & they still provide breakfast pretty well into the day. Fast & convenient as fast food... should be. Read more

DS B 1 year ago
2

Staff needs retraining. Newsom recently signed Fast Food Bill to increase minimum wage. Greater pay means greater quality of... service Read more

Edith Gonzalez 1 year ago
1

If there was a (0-) choice I would give it for their poor and awful customer service. First They made me wait In the designated... parking spots for 30+plus because they gave my order to someone else. By the time they finally gave me my order my drinks werenot cold enough and my McFlurrys were melted I told them if they can give me some fresh ones the guy took them inside we had towait 10 minutes more and we would of still be having to wait more if we didn?t get down and went inside. As we were coming outwe saw the guy that was suppose to bring our drinks waiting for what I assume his order he was either on break or going homebecause he didn?t have his hat on. If he was on break or about to go home the least he could of done was tell someone else orgive us the drinks before. Just for waiting on the food our ice cream melt then for waiting on the ice creams our food got cold.Never again will I go to this McDonald?s, now I see why they have too many 1 star reviews. Read more

Cassandra Pelayo 1 year ago
1

They parked us. Got our order wrong. When we went back to fix it they wouldn?t give us a new happy meal burger because my son... bit it. He didn?t want it because we asked for it plain and it came with pickles and onions so he wouldn?t eat it. They didn?tfix the fact that they us just one fry for his happy meal as well. Forgot a complete meal. I try to avoid this location but Ilive down the street. Worst Mcdonalds I?ve been to. Read more

Jon 1 year ago
1

Literally waited 1 hr to get my caramel frappe. They got to stop doing the car parking system . Always forgetting orders and... mixing with others and waiting very long time . This McDonald?s is a complete mess Read more

Diane Livingston 1 year ago
3

It's not that it was terrible or anything. I just feel that things have changed drastically since the pandemic. I don't notice... the TLC (tender loving care) that used to be around. Ordered a Big Mac, fries and medium coke. The fries were the bomb. Nice andhot. Medium coke was fine but the burger is where I felt they didn't put much effort into it. No TLC. That's all. Read more