Reviews for A&W Restaurant in San Jose, CA
Tried A&W for the first time last week and was very impressed. Reasonable prices and my burger was very good. Root beer was... fantastic. Unsure if it's homemade or syrup but it was great. My only gripe was that service was very slow - there was one otherperson in the restaurant and it took at least 10 minutes for me to get my one hamburger. Regardless it may have been an off dayand I will definitely return to A&W. Read more
Kool throw back of what a grilled burger is suppose to taste like service is the bomb had fun gd food
So GF and I were craving a rootbeer float yesterday. We ordered, that process was good. But when it came time to make them the... two employees seemed more interested in finding the honey packets in the back of the store than making our rootbeer floats. Wesat there for almost 10mins after paying while they gabbed back and forth about where the honey packets were to refill the bin.Our order required nor had requested honey packets. Why did it take both of them while we were simply waiting for rootbeerfloats. When we got the floats though, they were good. Just was frustrating to watch nothing being made for such a duration oftime. Service was one star if a star but the floats tasted great. Read more
I was there 5/17/2021. That place. needs a manager on site!! They didn?t have much money in the till, only 3-4 pieces of... paper money. The service attendant said that he needed to go to the bank and get some money. I had exact change so I could givehim a little cash! I ordered a hotdog with ketchup and onions. I got the hotdog with nothing on it. I ordered a hot fudgesundae. They didn?t have any paper sundae cups and made a sundae in a small paper cup. I know I was cheated. I?ve never havehad such bad service there. Usually there are no complaints from me. It was a very bad service day! Owner or manager, Youneed to do something about this site! Read more
Went here for a second time after being denied service the first time because the register was offline. I like the french fries,... that is why the one star. My wife didn't like the cheeseburger, said it tasted like cardboard, very processed. The chilli on thehot dog tasted like it had grit in it. Fries are food though. I haven't tried the KFC side Read more
We ordered the food online and it was spose to be ready when I got there. It was not and I was told they qould get our food... together. Well anther 20 min went by and I still didnt get my food. They got like 4 peoples food to them the whole time I waswaiting. So yeah I am not happy with this place.. Read more
Poor staff not friendly and just talked to themselves until you had advise them your there. Also people left because they... weren't at the front. Food was bad and made us sick. Never going back wouldn't recommend. Read more
I get that its 9pm but wouldnt you want to treat me as if anyone in the day? I have to wait for cheese curds because the oil is... not hot yet ive been here since 9:08pm its 925pm still waiting.. i love A&W But not this type of service i get its fast food butnothing was fast about it tonight..spent 41$ for this.. nah.... Read more