Reviews for Baskin-Robbins in San Jose, CA
YUM YUM YUM !! I HAD THE SUNDAY DELIGHT WITH BROWNIE CAKE 2 SCOOPS OF ICE CREM WHIP CREAM AND CHOCOLATE POURED OVER IT. FATNING... YES BUT IT WAS DELICOUS Read more
Ordered some quarts from here for a DIY ice cream cake. 1st order was shorted. I placed another order to fulfill the short. The... nice thing was that the store called me to doublecheck if the 2nd order was correct. A little extra hassle, not a big deal, butit delayed my schedule to build the cake. Read more
Girl working was not wearing gloves to make my order or the people ahead of me. Touching someones cone with bare hands is so... unsanitary. Read more
Poor customer service by one particular lady at the service counter, almost zero interest in work, got a very bad vibe. I don?t... remember how did the ice cream taste :( such bad experience in shop! Read more
Horrible service. Small girl helped my husband tonight 6/30/21 before 9pm. So rude, he almost didn't buy anything. She was... slamming things and just was so mean. Will never be back here again. $30.00 dollar ice cream with horrible service, no thankyou. Read more
I went in on 6/12/21 at 9:12 pm and ordered 3 banana royals and was helped by a rude employee that was not wearing a name tag.... She was not wearing any gloves, and After making all three sundaes she stuck them on the counter, but had her coworker helpother customers with them hovering over the open sundae. When asked if she could remake the one sundae that was on the counterdue to sanitation reason she began to give quite a bit of attitude. She began slamming the ice cream cooler door after scoopingthe ice cream and was very rude when thanking her and tipping her for remaking them. Very unprofessional especially after givingher a large tip just for the inconvenience. All sundaes were also skimpy. I?ve been coming to this location for years with myfamily but after the experience and quality of the sundae itself definitely will not return to that location. Read more
We usually get our birthday cakes here and our kids love it. The staff are friendly and helpful. The seating area is small but... on a sunny day we just sit outside. Read more
I?ve ordered ice cream several times from your Cottle Road branch and decided to order shakes for my kids birthday. When I... received them from DoorDash I also received this wonderful note from your staff. I guess it?s safe to say I won?t be returningsoon. Not sure what I did to receive such an mean message from your staff. Read more