Reviews for Carl's Jr. in San Jose, CA
First of all the employee was rude when they got our order incorrect we ordered fried zucchini and they gave us a large fries... they said ?You didnt say that? When we clearly did say zucchini. No need to be disrespectful to customers then they charged us adollar extra for a chocolate cake for no reason and we didnt order a chocolate cake. Never coming here again. Poor service. Theworst and slowest fast food ive ever experienced. Read more
Went here last night & woke up with food poisoning. Sick & recovering right now. Threw up a few moments ago. I'm angry that I... paid for food ( which I didn't finish ) that made me miss work due to overwhelming nausea & body aches. As of right now I'm notable to eat due to my conditions for who knows how long all because of the food here. Used to love the franchise but due to thisincident I will never be coming back here again & will report this to friends & family. Stay safe out there everyone Read more
This Carl's Jr sucks because they don't take EBT no more
Overall great burgers and fries I don't know why their ketchup packets seemed to have rat poison in them however.
It's fast food. I drove through for a bite. Service was good, food was tasty. They seemed a little tired, and maybe a little... busy, but I figure they have to put up with people like me all day so I gave them the extra star. Read more
I don't know what's changed at Carl's JR in the past year or two, but the food has really gone downhill. It used to be one of my... favorite fast food burgers. I've always loved the Western and double Western burgers, Guacamole Burger, Famous Star. The last 3visits I've ended up throwing them away after a few bites. They just don't taste good anymore but I can't put my finger on why.Only thing I can think of is they've changed where they source there beef or something? But having said that, I've also alwaysbeen a big fan of the Sante Fe Chicken Sandwich, and I had that on my last visit and it sucked too, and only ate half since Iwas starving before throwing the rest away. I haven't been a big fan of their sides since they got rid of the crinkle cut friesages ago. But they seem worse as well. I've even tried multiple locations thinking maybe it was just the 2 locations by myhouse, but just as bad elsewhere. Service is still fine. They've always been one of the most expensive of the chains but theburgers have always been worth it, at least until recently. Not when they are not even worth finishing (which I can't say I'veever done anywhere before). Unfortunately they are out of the rotation for the foreseeable future. Read more
Went around 10pm on a Weds night. Ordered a couple burgers. Angus guac bacon burger was good, albeit they didn't make it a... double as requested. Overall, all the burgers were good, criss cut fries were refried and tasted like burnt oil. Staff was niceand quick with order. Read more
My girlfriend bought a hamburger ???? and it fell apart as soon as she bit into it. She went to the counter to ask if she could... have another one and the woman employee said no you already bit into it. I thought that was very rude of her. This Carl's Jr. islocated in the San Jose Market Center. I don't think we will be going back to this place anymore. You need to speak to youremployees about treating the customers better. I am sorry we had a bad experience. Thank you. My name is MARY. Read more