Reviews for Chick-fil-A in San Jose, CA
Highly recommend this place. The atmosphere in the restaurant is really good. Sometimes you just want to relax and eat around... other people. If you are not comfortable with people around you I don't recommend eating inside. I also recommend orderingthrough the app so you avoid waiting in line. If you are using the drive thru make sure you are prepared for the long lines andwait. Food is good A+++ Read more
Ordered a spicy deluxe sandwich and added bacon to it but it didn?t come with bacon even though I was charged for it. Also half... way through my mac and cheese there were hairs in it. So overall not a good experience Read more
First time here friendly staff good food ???? the milk shakes are very tasty!
This place does not live up to the Chick-fil-a brand name. They constantly get orders wrong. Fries are soggy and don't fill up... the box. The main things they have going for them is that the location is convenient and the chicken strips are usually good. Read more
Hey there everyone. I usually don't review very many fast food places but this Chic Fila goes above and beyond. They are always... extremely packed but able to finish my 30 piece nugget meal without any problems or delays. They always provide me with thesauce I requested and the staff is extremely nice. The bathrooms are maintained well enough where i feel comfortable going inand the place is always really clean. Thanks for making it a nice spot. Read more
This location just makes constant mistakes and their services more like McDonald's than quality service like In-and-Out. It... will be a very long time until I return hopefully by then that they can improve their service and quality. My family and I (6members) will be going to the other location in a less nice neighborhood unfortunately, but hopefully they will give us someconsistently good food and service like this place did for about 3 years, but the last few months have been poor service andpoor food. ???? Also because of repeated problems, the staff is less friendly and indifferent about resolving problems. About 3years of good service and good food all recently down the drain. ???? 2nd review: I so wanted to give higher stars because Italked to a director (like a manager) and he said he was going have better training so it wouldn't happen again (below, originalproblem). I decided to add a side of chicken nuggets because lately sometimes my salad seems to have much less chicken (hit andmiss type thing). Well now I know why, because they sometimes count a tiny piece a fraction of the size a full size nugget to bethe same [see picture, 2 are fraction of regular size]. I would like to change this review, if I can start getting consistentquality again like the past 3 years not like the recent past. Otherwise me and my 5 other family members will look elsewhere.???? Original review: I've been coming to here since they've opened ordering the same exact thing a Cobb salad with blue cheesenow all the sudden they won't give me blue cheese. I can't even pay extra. [Like getting a steak and being refused salt.] Read more
Absolutely love the Christmas lights! The food was awesome as always. But the lady that was handing the food in the drive thru... was really snappy and mean, maybe because it was raining? Minus 1 star Read more
Xmas decorations in/out side make it feel cozy. Staff cleans the tables and are friendly. Having just gotten off a 12hr flight... this was heavenly tasting, the chicken tortilla soup was fantastic. As always, the fresh lemonade was on point as well. ChickFil A is probably the best chain restaurant in the US for tasty chicken items. Wish they would branch out to Europe. Read more