Reviews for Five Guys in San Jose, CA
So asked for all the way, plus A-1 sauce and bell peppers, by time I got home I noticed only had A-1 sauce and bell peppers... that's it.. Read more
Am a big 5 Guys fan...but this specific location is well below the standards I associate with this chain. Tables, counter,... bathrooms - - all filthy. Understaffed - not unusual these days - but two of the three employees seemed barely aware of whattheir jobs were or how to do them. The food was also not up to my normal 5 Guys experience. To be clear, this was my first bad5 Guys experience preceeded by dozens and dozens of excellent experiences - at different locations. Recommend that whoeveroperates this location recruit and train a better staff and clean the place up ASAP. Read more
Good burgers but high price, no free peanuts for 2 burgers and two large fries and 1 coke 40 bucks
The staff at the Plant location sees a lot of vegrants/homeless individuals in the area. We visited Saturday night and saw a few... during our short stay. I was bothered that the staff isn't more strict about ensuring the right orders are collected by theright group thru verifying the receipt or by name. Our order was picked up by someone else but had we not said something, hewould've walked off with it. Very annoying. And the staff seemed unhappy as we witnessed an argument with another customer.Overall, while the food was delicious, the staff needs more training in customer service. Read more
Five Guys is the best 'fast food' around, if you can even call it that. Their fries are made from potatoes flown in from various... parts of the country, and they have a plethora of customization options. Their fry servings are much larger than most places,which is why they cost what they do. Can't go wrong visiting this place. Read more
I went in on a Friday at 5pm: no line to order, and waited inside for about 10 minutes for the order to come out. There are... seats outside, but are usually taken. One of my favorite things is the coke freestyle machine! So many options to pass the timewhile you wait for food. Read more
Food was very good and fresh! It's nice they have plenty of outdoor seating. Shakes could be a bit thicker, but they are still... tasty ???? Read more
I cannot explain it, this Five Guys ALWAYS has crispy lettuce and flavorful tomatoes. Makes the burger taste that much better.