Reviews for Panda Express in San Jose, CA
Went there today for lunch. There was no chow mein when I arrived, so I waited until there was more before placing my order. The... worker Son asks me what I want and I said chow mein. He calls the lady behind me, gives her preferential treatment because theyspeak the same language, and ignores me. He serves her the chow mein that I was waiting for, and I asked him why is she goingahead of me when all I was waiting for was chow mein. He "pretends" that it's because he thought I already had a plate that waswaiting for chow mein. I'm calling BS because he should've just asked which one my plate was and served me chow mein, if thatwas truly the case. Additionally he writes on my box Orange Chicken instead of Teriyaki Chicken. I was obviously surprised whenI got my box. I came back and instead of listening to my ordeal the lady behind the counter interrupts me and shushes me andjust gives me some teriyaki chicken. I wanted to be heard that I was mistreated by the other worker but she just wanted it to beswept under the rug. Had she given me a chance to tell my story, I would not have written this review. I usually have betterservice, but today was really bad in particular. You should not hire workers who give preferential treatment like this. I'mAsian myself, and I'm all for the comraderie when someone else speaks your language. But it shouldn't come at the expense oftreating other customers badly. Thumbs way down. Read more
My girl and I got food from here and as she?s eating in the car she tells me there?s a bug in her food, she showed me and it was... a dead pincher bug??????????? Read more
The restaurant didn't give good costumer service the air conditioner didn't work,the soda machine didn't work,etc
I would never come back to this place i paid extra to get the shrimp special and i get 3 only and like 3 pieces of green beans .... I wouldn't recommend this place.the chaomain is really dried out like if its old. Read more
Mostly i eat panda foods. Panda is My favorite restaurant. But today i eat in panda . mushroom chicken and beans chicken too... oily i feel like i am eating oil sauce with chicken. Read more
This Panda Express is actually really nice. I've seen the ins and outs and I can tell you that you are getting good service and... good food. I'd recommend this place any day. One of the cleanest Panda experiences you will have. The orange chicken, beef andbroccoli, and the noodles are some of the best that I've had at an express and I'd recommend those 3 items forsure. I don't eatanything else(due to being afraid of change) and I can say it is the best around! Thanks for the service and awesome visit!I'll return and eat here again soon! Thanks a ton and keep rocking Panda! Read more
Nice interior, very spacious compared to other locations. We came at 1:30pm and there were only 3 people ahead of me. Fast. I... took one star only because the tables were not wiped clean at the time of visit. Other than that we love Panda Express, it hasalways been our favorite to go chinese foods. Read more
Extremely unprofessional team members Van , Dao and Liliana was rude , they did not offer water cup or water upon request for my... 3 item combo dine in meal. First time experienced this at a panda express . I had to walk to my car to pick up a water bottlefor my dine in order. It's so sad that all these fast food restaurants are becoming greedy( and lie ) to sell water bottles andmake a fool out of customers . Intitally the hispanic girl at the cash counter lied that they do not have water in the vendingmachine, but when i made eye contact with her she would change it to by saying they don't not have water cups and are out of itsince morning, none of these above mentioned people have the basic courtesy to provide me any cup for me to get somewater. Tables and chairs are greasy , portion sizes served are too limited and controlled in a stingy fashion. Had paidattention to a lady leaving with a to go order also mentioning to her partner about the amount paid and portion served at thislocation. Good luck, but I am never coming back here. But I am taking an oath to promote this establishment in a different wayfrom now on until they put their best foot forward Read more