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Reviews for Starbucks in San Jose, CA

John Urbanski 1 year ago
2

Jerry was incredibly rude to my neurodiverse daughter when she was trying to tell him her order. He made her cry. He loudly... insulted in her front of customers. He tried to make it up by giving us a $4 gift card, but the damage was done. Completelyunacceptable. BTW, we went to the same Starbucks the day before and had no issues, however, Jerry wasn't working at that time. Read more

Paolo Gabrielli 1 year ago
3

Customer service is great and the store is clean. However, there is no public toilet, no indoor seating, nor any available... outlets anywhere inside to charge your devices. Read more

angrylbrylvr 1 year ago
4

This is my regular spot. The staff I'd always nice and the manager way cool chatting with me by name.

John Gonzales 1 year ago
3

Customer service was great and the store was clean. However, there was no indoor seating nor any available outlets anywhere... inside to charge your devices. Outside seating area was decent, but there was a deranged homeless woman screaming profanitieswhich detracted from the ambiance of the location. The drink was great, but I had to enjoy it on the go. Read more

Jason Gamino 1 year ago
5

This Starbucks is great. The employees remembered me after only 1 visit. They will ask about my work and ask me about other... things I never expected them to remember. Obviously a Starbucks is going to be similar wherever you go in the way of taste andwhatnot. That is a given. This place stands out because the people here actually seem to care about their customers. I comeback more and more just for the people. Read more

Ana Gonzalez 1 year ago
4

Great place especially because the Manager Jerome is the bestest manager!! I have loved his exceptional customer service for... over 10 years now Read more

Richard E. Miranda Jr. 1 year ago
5

The manager is a great guy, keeps his shop operating like a well oiled machine. Great team too.

Linda Mather 3 years ago
5

Sbux, while not allowing inside dining are still putting out their best