Reviews for Starbucks in San Jose, CA
Nice location. Comfortable inside, but not enough seating. Customer service could be a little more friendly, but I understand.
The worst Starbucks location and management. Always busy, understaffed and super slow. Today I was in the drive-thru line for... good 20 minutes and finally I took my car out of the line cause my baby started crying in the back seat . I parked, got my bothkids out of the car to order inside. I saw people coming out with drinks in their hands. The lady at the cashier told me theyare not taking inside orders anymore cause they?re so busy. I told her exactly what happened. That I was in the drive-thru line,my baby started crying and I saw people walking out with the drink. She said they were the last ones to order inside. I had toorder 1 drink only! This lady had absolutely no shame and no courtesy! Terrible management and terrible service! Never goingthere again! Read more
Never once have I had a drink made here properly. Drive thru or in store. Does this place need a new training manager? Sorry but... I will not be returning to this location. The employees are very nice. Just the drinks are bad. : ( : ( Read more
This Starbucks is a hit or miss when it comes to drinks and service. If I have a mobile order, it?s usually never ready on time.... The drive through is okay but usually a long line. If you order inside at the counter, expect to wait 15-20 mins, even for aregular hot coffee :/ Read more
The few times I have been here, the customer service has always been great. The drinks were made right and kept fresh even when... I ordered ahead and there were alwaysa long line. Read more
The Barista that made my order was very nice. I asked for an extra hot drink, that's how my husband likes it, he did just that.... We've gone to so MANY SB and they don't make his extra hot drink extra hot. I know it's at a certain temp but this was perfectfor my husband. I just want to give Preston a shout out for doing a GREAT job. Thank you!! Read more
Nice new Starbucks location. My son's school is around the corner so convenient to drop in after the school run. When I placed... my order one of the employees was peeling a couple of the "Table Temporarily Closed" stickers off tables. They were finallyallowed to let customers dine in. Turns out I am their first "customer" :D I hope the people working here enjoy having customers in the store again! Read more
They don't prepare toilet paper inside the restroom.