Reviews for Wingstop in San Jose, CA
I love that we can have all flats, and that they don't fry it until you buy it. Not for the entitled, "I want it NOW!" crowd.... ???? Read more
I order online to pick up at store. Waited around 30 mins before heading to the store and got a notification saying It was... ready. Arrived at store and waited for 8 to 10 mins until I was noticed by an employee even though they walked right in front ofme. Gave them my name and they told me my order wasn't ready and had to wait around 15 mins. I waited around 20 more mins sincethe employees at this location there main priority is having fun and talking to each other. Finally got my order after waitingSoo long, I checked and I was missing my voodu fries that I paid for already, I told the girl at the front and she got upsetwith me because I got the wrong order. She snatched the bag and checked herself and told me I had to wait longer for the fries.Overall all customer service here is degrading, also the female employee uniform is very revealing, showing a large part ofthere stomach area and there going back to the kitchen making food. That can't be sanitary. Read more
Very disappointed in the customer service . I ordered a delivery and it was never dropped off. When I called the store they told... me I had to handle it with customer service for door dash (even though I ordered through wing stop) door dash connected me witha customer service rep for wing stop. Wing stop customer service told me they can only submit a request and someone will bereaching out to me soon. It's been a week, I haven't heard from anyone and I found out from another wing stop store that theycan refund in the store and it would have been instant. I'm upset because I'd the initial guy who answered the phone would havehandled the situation when I called instead of passing me off to the wrong people I would have my refund by now. Now I calledback to customer service and they said my request has been "processed" but not approved yet and there's no way to talk to anyonewho can help me or give me a definite answer. This is the worst customer experience I ever had wing stop does not care abouttheir customers. Read more
Waited 30 minutes for a 6 pc of bonless wings. Walk in orders are put on the back burner till they get caught up on their online... orders. Seriously this location sucks. Read more
Alright, so I am almost certain that I got food poisoning shortly after consuming wings from this Wing Stop location. And based... on other reviews I'm reading, I think I'm totally right. Thanks for putting Wing Stop on my never to eat again list.... Pleasekeep up to date with required food safety programs going forward! Read more
So I brought my order back, as I said earlier for the refund with the food and they are refusing to give me a refund. Don?t go... here because they will do everything to not refund your money. Read more
Good wings and fries. The potato salad was ok. Had some teriyaki wings and albeit good, they were too overwhelming with a fake... run of the mill teriyaki glaze. The other flavor was Cajun and definitely no complaints on those, delish. Read more
Their management needs to be improved. I waited 35 mins and wondering where is my order. I asked, the told me it was taken by... someone else, because they did not cross check plus not getting my name right. Then told me to wait another 15 mins ? wth?. Read more