Reviews for Jack in the Box in San Mateo, CA
Late post: this brach seem to be perfect for minding your own business, eating dirty, then getting satisfaction. No frills, no... drama, and locals didn't seem judgemental so... euphoria. Good place to be unseen. Not the cleanest, award winning branch; butthe kind you're happy to gorge in. Read more
Look I know it?s just a fast food restaurant so I?m not expecting the moon but the service was terrible. The young lady at... taking our order had the enthusiasm of a death row inmate. She didn?t confirm our order or even ask what size we wanted she justput it in. The we get our food and the ?large? curly fry is not only half empty when I get home I realize they put regular friesat the bottom because they didn?t have enough. Instead of making more they just gave us a half empty box with regular fries atthe bottom. I?m not surprised the line was empty with this type of service. And the ?bacon strips? on the sandwich were a joke.Safe to say I will never go back. I?m surprised we even got the items we ordered. Read more
we arrived at 10.20 pm , we ordered our food and sat down to wait for it , at 10.40 we started to have dinner and a lady started... to clean we had two families , us latinos and the other americans and the worker told us that we could not have dinner therebecause already It was closed , I told her that I was not going to leave until I finished dinner , she just annoyed and saidthey had to be Mexicans , she never addressed the other family . this was thursday night, we feel discriminated against Read more
Everytime I go here they get my order wrong and it's not just me other people I've talked to have had the same experience.... Someone even had to pay twice cuz the workers didnt believe her that she paid for the tacos cuz it didnt appear in their machineeven tho the math added up right. Went back weeks later at 10pm. Ordered my food and when I went to the drive thru window theguy had asked me to double check my order and all seemed good. Went up to the window and the next guy had said a completelydifferent order and it seemed like they had lost my order. So they told me to park in front while they get my things in order.When I got my order they still got somethings wrong and the guy came back and said sorry one of the workers messed up ur order.In the end they still messed up my burger order. So there hasn't been any improvements from last time I was here. I'm droppingmy rating to 1 stars it seems. Read more
Too many mistakes made from ordering the food through Uber eats. It?s almost as if it was intentionally done. I didn?t know how... to report this unsatisfactory service.. pretty much everything was wrong. Like how the order got delayed, missing items, wrongitems, food was not prepared correctly, over priced. Read more
No line waiting, quick in n out service, masks are not required now, clean dining area, dining in is allowed, protective plastic... panel separating cashier and customers, friendly customer service, to save more, order online and save more using online coupons Read more
I ordered the grilled chicken salad and was very disappointed. The chicken was not sliced so it was interesting having to eat it... whole in a salad. The lettuce was mainly "white" ice berg lettuce. If fast food restaurants are offering salad meals, then itshould be made right considering what they are charging. Go to Chick-fil-a, they offer great green salads and food in general,not to mention better customer service. Read more
Food was excellent, and the employees are thorough. It could have been a little faster but overall I would say this is a place... to get mouthwatering munchies, or a meal!! Read more