Reviews for The Counter in San Mateo, CA
(Edited for accuracy) Just paid $20.21 for 1 hamburger, no drinks, fries. Standard bun, beef, lettuce and tomatoes. %20 gratuity... is forced on everyone dining in. Simply too expensive for what I received. The "service" is merely one server dropping off thetray. Read more
Poor service and very mediocre food - $55 for a cheeseburger, grilled cheese, shake and tots - not sustainable when there are... many better options. Used to love it, but last 3 times have been dismal and overpriced Read more
Didn't know what to expect because I've had so many burgers it's hard to be different with that item. When I first walked into... the counter I really like how the place looked nice and clean the counters behind were spotless they have TVs to watch sports alittle bar with some liquor and beers they had a lot of hamburger choices but I just looking for something simple and I like thefact that they had different options of beef bison chicken so they definitely have healthier options I ordered the purestwhich is a brioche bun with hundred percent beef patty really want to see how their burgers taste I ordered rare and mostplaces when I ask for a rare Burger it's either Raw or overcooked the patty melted in my mouth as I bit it I also ordered thehippie salad I normally don't order different salads but it was very tasty had a whole bunch of different kinds of things inthere and they had goat cheese that was rolled in herbs and the croutons are made fresh in-house which I thought was coolbecause most places just buy store about and I had a Stella which was Frosty cold always good for the beer to be really cold andthe person that serve me seemed like he was the manager Maybe the owner but everybody is very friendly and nice I definitelyrecommend coming to this place and checking them out Read more
Buzzy, fast, efficient, lively. Indoor and outdoor seating and service. Order from a broad menu or design your own burger using... a tick-box page. I don't usually try burger joints but I saw a sign outside advertising the Impossible Burger .... had to tryit. First surprise was being asked how I wanted it ... I opted for medium. It was so meaty, I was genuinely tempted to send itback on the basis that it was beef. It was very good - better than most burgers I've tried. My fries had a stray onion rings -but I forgive that in view of the overall enjoyable experience. Read more
They let you compose your own burger. I think this is a very nice idea. They are also very fast. The food was excellent and... milkshake also! If you are close to them I strongly suggest you to visit this place! Read more
Very attentive service and delicious food. I tried naked impossible burger and it was great. Their study drinks are nice and... refreshing. Although a bit too sweet to my taste. Read more
The best customized burger I have ever had.
Horrible service here. Had to wait in line for a good 10 minutes to place our order. When we sat down, half of my party's... silverware was dirty. One of the glasses of water had some sort of sauce smeared on the outside of it. There were no condimentsbrought to our table at all. When our order arrived, one plate was missing an item. When we asked for the missing item, someclean silverware, condiments and a new glass of water, the server seemed bothered. She never did bring the water. We asked againa few minutes later, it never came. Finally, I had to get up, go to the counter and ask someone else for water. This is by farthe worst experience eating out that I've had in a LONG time, but not the end of the world. HOWEVER, what makes it especiallydisturbing is that this restaurant automatically adds 20% gratuity to every dine-in order. So basically EVERYTHING was wrong insome way from beginning to end but we were forced to give a tip that, in my opinion, would constitute exceptional service. Thefood itself was really good, but that was THE ONLY redeeming quality at this place. I would like to say that next time I wouldjust get the food to go and enjoy it in a cleaner environment, but they add 10% gratuity for take out as well. After thisexperience, I refuse to prepay a tip ever again. Will not be coming back. Read more