Reviews for Subway in San Rafael, CA
The staff were friendly and patient with me as I was deciding what to get. The store looks neat and tidy with delish sandwiches... to go with it!!! Read more
Same food you've come to love (or hate). Just don't show up anywhere remotely close to their stated closing time, especially if... you're not taking it to go. Read more
terrible management. very strange taste of sandwiches. It looks like the products have been damaged. This is the first time... I've seen this on the web. Read more
worst subway. terrible service and management, worst food in branches.
Food was fine, service not so much . I ordered through their app which was easy, unfortunately when we got the their it took 15... mins to get drink, fountain machine had been fixed earlier in the day and it wasn't working still. Slight issue trying to getbottled drinks because I didn't purchase those online and refused to reimburse me so I can buy new ones. Finally they agreedafter checking prices that I could get 4 bottles of soda. The "head guy" refused to speak to me, and would only tell hisco-worker what to tell me. The new guy was trying very hard to be helpful and I appreciated that.Very frustrating all in all.The place was a mess (not food area) where drink machine was, water leaking into pans and a broken machine with a free signsitting outside on the walk way. Not sure if the owner cares for this establishment much. Read more
Horrible service, employees were rude from the start. Once we started to order they were talking like if they were annoyed. I... didn?t know I was in a rush to order. If it was busy I 100% would understand. My wife and I were the only ones in the store. Wewere polite through out the entire transaction but I was just about to walk out. 08/13/21 2:56pm Read more
This Location is being here for the longest I can remember. Is always kept clean and ready to serve you with a smile. The owner... is very involved in the operation of the business and available to serve customers any time. The location is not helping thebusiness since the mall has been a ghost town for I've 5 years. Now it looks like the mall owner are finally getting todemolishe it down. I can't wait to see them in the new location after the remodel. Good is always good. Read more
Great customer service and cleanliness! The ordering process was efficient and I had a very nice conversation with the Sandwich... Artist. I'll definitely come back again! Read more