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Reviews for Wendy's in Sanford, FL

Terria Singleton 1 year ago
1

Where should I start. My family and I showed up to this place to eat as a family. We did not receive any greeting of the day. In... fact no one even looked on our direction and said anything to us. However, we observed the customer in front of us get treatedlike they were the president of the United States. No cashier took our order as if we were expected to use these monitors toorder our own food. Not happy about that, we said nothing and ordered from the monitor. Then me and my family sat down to waitfor our food to come. After 15 mins of seeing other customers get greeting of the day, called by there name even, and evengetting there food out fast, I got up and asked where is our food. Can you believe that this same cashier that had ignored usthis entire time had the audacity to say ?I forgot about your order, I was bagging up bags? I bit my tongue again and my husbandgrabbed our food and we sat down. Mind you we were the only people in the lobby and there was no crowd. Then while we wereeating, we witness a customer walk in get the greeting of the day, and was asked if she would be dining in or out? And thecashier actually took her order. The last straw was when she got her order in one minute flat. My husband then became asirritated as I was after the special treatment white customers got over us a black family. By the way the cashier was black. Iapproached the cashier along with her manager is this the standard here, where we take our own order and others get their ordertaken by the cashier. They responded it is when they are busy but mind you they were not busy at all in the inside and there wasonly us and one to two customers who came in after us. She proceeds to say ?there is no discrepancy? where I?m sure she wasattempting to say we don?t discriminate here. However; the cameras in the building will show a different story. I don?t writereviews but today I couldn?t let this go. I will be reporting this poor customer service where we get treated di Read more

Jim Greeno 1 year ago
5

Hadn't been to Wendy's since I was a kid. The food was good, the place was clean, the prices were about what I expected, and the... lady at the counter was an absolute delight, really funny and kind. Read more

Danielle Clark 1 year ago
1

Wendy's over by the mall in Sanford forget trying to put in a mobile order so that you can get in and get out like you're... supposed to no they make you sit and freaking wait after you put in your order with plenty of time that it should have been doneby the time you got here don't waste your time with this restaurant at all. Read more

Patricia 1 year ago
4

Sending blessings to the staff. This was probably the best Wendy?s I?ve had since I was a child. The lady who took my order is... definitely blessed. The only thing keeping me from leaving five is I can taste the ice a bit but that?s a little bit ofeverywhere. At least they got the lemonade right. Thank you. Read more

Sylvia Grice 1 year ago
2

Good food but encountered an off-duty police officer (customer) who is also a Militia member! (Wendy's is popular with officers)... Didn't feel she. Read more

Rob Campbell 1 year ago
1

Waited for over 45 minutes for a drive-through order to be brought to the car. Used the receipt to give feedback and never heard... back from management or corporate or anybody....This particular Wendy's restaurant has a history of being subpar and I would notrecommend visiting it. Read more

Tony Tube 1 year ago
1

Eating my salad yesterday 8/10/22 and find this metal foreign object in my Salad!!! I almost ate this! My father was a GM for... Wendy's for over 25years! Turns out this is a washer from a Frosty Machine!!!! Be aware. Read more

Herbert Green 4 years ago
1

I usually order a 4 for $4 Chicken Sandwich with cheese, medium size combo with a Vanilla Frosty. It comes with 4 chicken... nuggets. Instead they give me a chocolate Frosty and no Nuggets. I would love to double back and ask to fix it but reviews andpictures are more affective. Read more