Reviews for Chipotle Mexican Grill in Santa Ana, CA
This so called Chipotle has very rude personnel. First time buying from Chipotle. Never going back. Spent $28 on 2 steak bowls.... The lettuce wasn't rinse at all. Was chewing dirt. I thought I grabbed a piece of steak but instead it was a chunk of fat. Verydissatisfied with the food. Read more
Clean and friendly staff. Food is as good as other Chipotle locations.
Don't usually go to this location. Wasn't greeted as usual, girls behind the counter were pretty rude and didn't seem to want to... be there. Food was mediocre fresh. Probably won't ever go to this location again. Read more
The gentleman at the register, I believe his name was Evan, was rude while ringing us up for our order. He also mopped around me... and my family while we were eating and dropped an iced tea lid onto the floor at the soda fountain and placed it back onto thetea container without cleaning it. The food was good as always but the service and cleanliness were awful. Read more
Nancy ?? had an attitude when I came in with my kids to get a bowl . The machine was acting weird and she said ?can you check... something to see if you were charged or not ? I said are you not able to print a receipt ? She threw my receipt in the bag andwhen I asked for lemons she was still rude . The chicken was not as good today but that?s a hit and miss . I don?t want to cometo chipotle and have an attitude especially when I?m being kind . Read more
So since covid hit, I?ve been ordering chipotle thru the website. The last 3 times chipotle and DoorDash say it?s gunna get here... 20 minutes after I order. Well the driver shows up to chipotle 30-40 min after I order and the drivers are blaming the chipotlestaff for not making the food. Then it takes another 15-20 minutes to get to my business and then the food is cold. Today thetamper seal came this way on my order. Look the only reason I?m complaining is that I?m paying extra for the delivery, andtipping the drivers a couple bucks. I?m sure if I went into the store it would be a different experience. Read more
Nice and convenient place to get to. As far as chipotles go, I feel as if they personally made some of the in-house toppings... better, not much of a food critic but I?ll give it a shot. The grilled onions and peppers were fresh and had great flavor andsame goes for the steak. Considering when it?s usually a slow time of day, the food was surprisingly fresh from what I saw.Personally I don?t see a reason to not come back like some Chipotles are notorious for. Read more
I really honestly and truly want to love this food because it has so much potential but I Cannot get past the fact that every... single time I order a burrito bowl its cold. there's cold food on my hot food and the hot foods not hot To begin with... Andbecause of that I just don't like it. I understand that sour cream guacamole is gonna be cold however if the food is hot thenthat tastes good but if the food is mediocre and you're putting cold food on mediocre everything turns cold it's not my favoriteplace I've been there 3 times in my life and I don't like it. Read more