Reviews for Jack in the Box in Santa Ana, CA
Food is okay, but kinda weird that they play Jesus music inside at all hours of the day.. Kind of uncomfortable when you have... trauma from conversion therapy? Maybe put on regular music for everyone maybe?.. Read more
Came to try out the Bacon Cheesy Jack triple. However, one of the employees gave me a double instead. Which I don?t understand... how they messed up my order. When I spoke into the call box, loud and clear. Yet, after explaining to the employee that handlemy order. She still wanted to charge additional fee for a mistake they made. The worst part was the sandwich itself wasn?t allthat great, considering how small it turn out. Compared to what it looks like on the advertisement. Regardless. The attitude theemployee presented during this whole ordeal, was rather rude. Hence the reason I gave this Jack in the Box, a 1 star. Now I seewhy there?s so many negative reviews. Anyways dine here at your expense. Read more
I did one big order the lady forgot my second meal and then I paid once again she also forgot to give me my tacos I paid over 39... dollars yet she messed up so much... so I guess 3.98 ???? is gone hope she can think about that as I know it not much but I hadjust paid my bills and it was for my kiddos ???? I was going to drop off the food before starting work. And I had to repeatedlyorder my order many times. She didn't understand me many people think I am not Hispanic on the phone but she could notunderstand I even spoke spainish to her. I waited one day before writing my experience. I know I many run-ons etc. Read more
I have been there 3 times in a row for a Breakfast Jack...1 with ham, 1 with bacon...The first 2 times the screen was correct, I... was charged for them, but got to work and no ham or bacon...Went again this morning 6/24/22 0558 and ordered the same thing, buthe couldn't get anything right on the screen...I go to the window and explain 1 w/ham, 1 w/bacon seems like a normal request...Ipay, tell him the price is too low, he says don't worry...I get to work and have egg only AGAIN!!! These people want $15+ anhour and 3 times can't get the simplest order correct... Read more
Only get 1 star because the cashier was nice. So I drive all over OC for work and stopped by earlier to use the restroom, the... cashier informed me that it was only for customers, which is completely understandable. That's not where the issue was, so Ibought something and she opened it. Less than 5min in the restroom (they can check the cameras) there is a lady banging on thedoor yelling telling me there is a line, I ask her to hold as I am finishing up my...number 2 we'll call it. 10 seconds latershe continues to bang on the door this time cursing at me, as I am still using the restroom she tried to open the door with akey, which is rude and disgusting and a complete invasion of privacy. As I finish up and walk out, I see NO LINE and the managerwith a key yelling at me telling me I am no longer allowed there, much to my confusion I had no clue why, didn't get her namebut the manager was completely RUDE for no reason and needs to learn customer service. Read more
The workers didn?t serve milkshakes just because it was already late at night and they were being lazy about having to clean the... machine I guess is what it usually is sooo that is why I?m giving it the rating I am. Not to mention that when I tried addingsomething else to my order while at the register they didn?t want to let me purchase it and wanted me to get back in line at thedrive through even though I was the only one in like ????????????????????. Every problem I encountered here was just unnecessaryand uncalled for. I?m a paying customer it?s not like I was trying to come up on something or not try and pay for it butwhatever ????????????. Customer service could honestly be a whole lot better tbh ????. But that?s just my opinion ????????????. Read more
Got to have that big greasy heart check of red meat once or twice a month. Jack's is as good as it gets ! Occasional new items... on the menu & all of the regular items too ! 24/7 I know what I'm getting, fast and hot ! Read more
The problem isn't the food or service but the constant entrances of the homeless men making it uncomfortable to dine in.... Hopefully management can find a solution to that because the place is actually great. Read more