Reviews for Pizza Hut in Santa Ana, CA
If they mess up, they keep your money. When you ask for a refund they refuse and hang up on you.
What you could do is make sure customers get there orders. We had to call the store to find out why our order was taking more... than an hour to get delivered. We find out that our order has been sitting there in the store because the driver forgot to takeit out on his deliveries. And no one called us to let us know. They need to be more together at this store obviously some onedropped the ball there. Read more
This Pizza Hut is next door, they are very friendly, and the service is fast. The food (so far) has always been perfect. No... complaints here! Read more
Pizza Hut has since corrected their methods of cooking and product quality. I did not take the offer by the owner/manager from... the establishment back when I made the first review but since then they have improved greatly and while it is a commercial chainthis location has stepped up their game. It's better than the local Papa John's and Domino's even. Read more
We ordered online for curbside pickup. We pulled up, I clicked the I Am Here button and within 2 min my pizza was delivered to... my car. Excellent service and the pizza was delicious! Thank you! Read more
If I could give a negative star I would. I?ve never experienced such poor customer service from both an employee and their... supervisor. Don?t get a pizza here unless you want rude and ignorant people to never take your order and make you wait over anhour on a weekday. Also they constantly have negative reviews and do nothing about it. Should?ve read negative reviews so thatmy expectations for making just a simple order would be minimized. Read more
These guys do not honor 60% of the deals most other pizza huts do. They charge $4+ delivery fee and some ridiculous service fee... they claim is to offset the cost of doing business in California on top of sales tax. My order tonight came out to $19 andchange with under $2 for tax...out the door with all their additional ridiculous fees $28 for 3 medium pizzas. You guys aretruly a ripoff, this will be my last order! Read more
Good pizza but this may not be true or wrong but seems like if u don't pay full price for ur pizza it's made with less cheese... or toppings. Also I had placed an order and was unable to purchase it cause their EBT maschine was broken so instead of justgiving it to me they just shrugged their shoulders. Btw it had been the 2nd pizza hut I went too because the 1st one ignored mecompletely so I walked out. Read more