Reviews for Pizza Hut in Santa Ana, CA
I ordered 3 medium pizzas and a order of bread sticks online with my reward points at 2:30 pm and wanted everything at 4:45 pm... so I could pick it up after work for dinner for me and my family. I show up a little after 5 and the guy that helped me lookedat his computer and saw no orders under my name. He then talks to his manager that tells me the order has been cancelled!! Bythem because I can only order one pizza per day and I ordered 3. What!!!! They never called me and told me anything! I even havea email saying my order will be ready at 445! So i guess they make there own policy and the app just lets you think your allgood with ordering 3. And I lost 675 points cause they canceled my whole order... and my points never went back. Read more
Pizza is great and they work efficiently:)
One pizza was ok the other was cold and I was missing my main topping
Great Service and the Pizza is the Bomb! Always friendly at the front when picking up my order! My favorite Pizza Hut!
Very bad customer service, I called the employee the time was 6:04pm on 01/18/2022. He was very rude and hung up on me, I called... a second time his exact words were ?thank you for nothing? and hung up again. Hope the manager does something about this. I hadto order my pizza somewhere else. That was very unacceptable. I talked to him politely and he was just so rude. Sorry but Im notbuying pizza here anymore. Read more
I paid for a 3 topping pizza and only received a pepperoni, this was a carry-out order, when I arrived to pick up my pizza, the... employees seems to have a gathering outside in the parking lot, which I believe is the reason of the carless mistake. I wouldlike a credit for a large 3 topping pizza. I can send pictures of the pizza missing bacon and bell peppers Read more
When i order extra toppings and pay for it and then dont receive what i ordered, makes me not want to strongly agree rate my... experience. Please ensure all branches and employees are sure they are doing their job correct when representing the company. Read more
Pizza was good and delivery was quick as well.