Reviews for Starbucks in Santa Ana, CA
Good starbucks. Very friendly and useful staff. Kind of inconvenient and strange location, but I'm taking up riding the city... buses as much as I can and I happen to have a transfer right there. So it's convenient if I can just run in & out, but if I havea longer time I could sit down, work on my wi-fi, and enjoy their coffee. But even if I just rush in and rush out to use thebathroom they are still friendly and accommodating and that is a good sign of a good staff. It's right at the edge of a niceresidential area, and I assume that's where they get a lot of their customers. Read more
As expected. Same quality
A lady who wasn't really from the same world I love in, started to try to flirt with or hit on me a little and didn't realize ... the scalding hot girl browsing merchandise was my smokin hot girlfriend there with me... I felt bad for her cuz even if I wassingle or I had an Ogre looking chick, I wouldn't have wanted to talk to her regardless. But yeah, it was totally embarrassingfor her and then she pulled my lady into her pointless "what kind of dog is he, " and "my dog is a..." *IDGAF, Lady** wayawkward and eventually annoying Oh but the Starbucks review, Their pup cup (whip cream for your dog) was super weak compared toother Starbucks... But nice staff and coffees were good. Read more
Great customer service, took care of me well. Quality food and coffee, but the people stood out the most as being great.... Recommend this location to anybody in the area or driving through. Read more
We ordered the following: Drink #1 Caramel Ribbon Crunch Frappuccino Grande with soy milk and two expresso shots, No whipped... creme Drink #2 Caramel Ribbon Crunch Frappuccino Venti with 2 expresso shots and No Whipped creme. When we got our drinks,Drink #1 had whipped creme and Drink #2 was correct but the quality was subpar. When brought it to the attention of thebarrista that Drink #1 had whipped creme she didn't apologize or make any remarks. She took the drink removed the whipped creme,and re-blended the drink with ice. The result was that the drink tasted watered down. We brought the drink back to the storeand approached the cashier to explain the situation. The cashier stated that the drink "definitely didn't have whipped creme."We explained that initially the drink did have whipped creme but the barrista had remade it. The cashier called the barristaover and we had to re-explain the situation. The barrista stated she would remake the drink but neither her or the cashieroffered at apologies or remarks. We live in the same city block as this Starbucks location but we had stopped purchasingproducts due the poor service and subpar quality. Recently we had a great experience at store 27324 and thought we would giveour local store another try but it seems that not much had changed. Read more
Worst Starbucks experience yet! The staff half filled our second nitro and tried to get away with it! Then when I brought it... back to them they said it was full half of it was foam from the bottom!!! It did not turn into coffee. The charged us for thelarge size which it was clearly not and said ?well this is what it is? and walked away!!!! Here are the pictures rude staff Read more
Worst drive thru experience. It took them more than half an hour to take care of 3 vehicles including me. Just to top it off, I... order a feta and spinach and feta wrap and got something completely diferentet. Read more
Third time I have come here and ordered inside. The service is very bad ????. The drive-thru is the best way Togo. If your... getting down to order good luck. Read more